Job Description

Summary

The Service Delivery Coordinator Kuwait ensures that Baker Hughes maximizes its short and long term revenue, profit and cash collection opportunity by ensuring flawless execution, on time delivery, contract adherence and cash collection for the assigned jobs. This position will coordinate the required job activities across organizational boundaries to ensure Baker Hughes execute the job in line with customer expectations and contract terms and conditions

Protect the health and safety of our personnel and the environment. Conduct all activities in line with our non-negotiables, applicable processes and cultural pillars, Ensuring the assigned contracts/quotes are fully understood and capitalized upon, Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries . Responsible for scheduling and dispatching of resources in line with job requirements. Primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for Baker Hughes. Be familiar with the assigned client's process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for Baker Hughes to operate outside of product specifications, client asking Baker Hughes to execute work in way that is not aligned with the Baker Hughes SOP...) . Prompt escalation of issues that can impact service delivery, Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash

To be successful in this role you will: Have Chemistry graduate or graduate in Science with Chemistry as one of the subjects Have minimum 12 years' in DCF field operations, of which 3 years in HTHP environment Have atleast 2 years prior experience coordinating field operations Be an experienced problem solver, with a methodical approach to solving complex customer issues Demonstrate good communication skills and the ability to work well in a team Have ability to work at drill site locations and remote sites

R131350