Job Description

About IIPD - Institute of Innovation and Professional Development

Founded in 2016, IIPD is one of the leading training & consultancy institutes in the region offering 600+ tailor made training programs within Engineering, IT, Soft skills, and Business areas. Currently we have offices in Dubai, Abu Dhabi, Riyadh, Cairo, Lahore and Cochin to support the learning and development goals of our clients globally.

Our mission is to develop workforce to their fullest potential, bringing difference in their lives and organization they belong to. IIPD is partnered with Technology OEMs, Training vendors, Management consultants to empower our learners with wide range of training courses.

Join us in helping the organizations and individuals succeed!



As Operations Executive, you will be integral part of the Operations and Admin team. You are a highly energetic person with strong passion to support clients in their training administration. You love to meet our clients, discuss their needs and ensure they recieve the best training experience.

Only candidates with minimum 1-2year Education / Training industry experience will be considered. Candidates on Spouse visa are given preference.

Kindly answer three pre-questions to be shortlisted. This is to understand your interest and knowledge on training industry.

• This role will be primarily performing entire operations activities related to execution of corporate and individual trainings.
• Pre and post arrangements on corporate training such as enrollment documentation, travel support, venue, trainers, food and refreshments, certification, feedback, post-training report etc.
• Responsible for admin tasks such as Front office, maintaining records, students admission, certification etc.
• Manage complete operations cycle of a students admission to exam and certification for individual trainees.
• Collect payments from corporates and individuals on time and record them properly in accounting software
• Engage with partner companies for any students related matters
• Manage Office Petty Cash, expenses and billing cycles
• Keep stock of office supplies, place orders when necessary and ensure the stock is available at any given time
• Manage front office desk (Reception), looks after visitors, phone calls (transfers them as necessary) and correspondence (e-mail, letters, packages etc.)
• Documents filing, Print/Scan required documents in order to track/file
• Support bookkeeping procedures, update records and databases with personnel, financial and other data
• Ability to deal seamlessly with diverse client base within Middle East and Africa
• Candidate must be highly fluent in spoken English with good business communication skills
• You have a friendly, sociable and adaptive nature to deal with clients of diverse background and expectations with ease and patience.

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

• Are you on residence visa ?
• Why are you interested in this role and how will you contribute to this role ?

Experience:

• Education or Training industry: 1 year (Required)

Language:

• Fluent English (Required)

Application Deadline: 15/10/2024
Expected Start Date: 20/10/2024