Job Description

As an Operations Executive in our car rental company, you will play a crucial role in ensuring the smooth and efficient operation of our rental services. You will be responsible for overseeing daily operations, managing fleet logistics, and providing exceptional customer service.

Key Responsibilities:

1-Fleet Management:

Monitor and maintain the vehicle fleet, ensuring optimal availability and condition.

Coordinate regular maintenance and repairs with service providers.

Implement and oversee vehicle tracking systems.

2-Customer Service:

Provide outstanding customer support throughout the rental process, from booking to vehicle return.

Address customer inquiries, concerns, and complaints in a professional manner.

3-Financial Management:

Assist in budget preparation and monitor operational expenses.

Prepare reports on fleet utilization, customer feedback, and financial performance.

4-Compliance and Safety:

Ensure compliance with company policies, industry regulations, and safety standards.

Conduct regular audits to assess operational practices and vehicle safety.

5-Collaboration:

Work closely with marketing and sales teams to develop promotions and enhance service offerings.

Build and maintain relationships with partners, suppliers.

Qualifications & Requirements:

Age from 25 to 35 years.

Bachelor degree

Valid UAE driving license.

Experience in car rental operational field.

Strong organizational and problem-solving skills.

Excellent communication and interpersonal abilities.

knowledge in MS Office and rental management systems (TARS - Node).

Application Process: Interested candidates are encouraged to send their resume to: hrdubaigt@gmail.com

Job Type: Full-time

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• do you have experience in rental management systems (TARS - Node)?

Education:

• Bachelor's (Preferred)

Language:

• Arabic (Preferred)
• English (Preferred)

License/Certification:

• Driving license (Preferred)

Expected Start Date: 01/11/2024