Job Description

Budget Home is a leading provider of home maintenance services in Dubai, dedicated to delivering exceptional service and satisfaction to our clients. With a focus on quality craftsmanship and customer care, we strive to ensure homes across Dubai are maintained to the highest standards. As we continue to grow, we are seeking a motivated and organized Operations Executive to join our team and contribute to our success.

Position Overview: As an Operations Executive specializing in Home Maintenance, you will be instrumental in overseeing and improving the operational aspects of our service delivery. You will work closely with our teams of technicians, customer service representatives, and vendors to ensure efficient scheduling, timely service delivery, and overall customer satisfaction. This role requires a proactive approach, strong organizational skills, and a passion for delivering exceptional service in the home maintenance industry.

Key Responsibilities:

• Service Coordination: Prepare Quotations, Invoices, manage scheduling and dispatch of technicians to client locations, ensuring timely service delivery and efficient use of resources.
• Vendor Management: Coordinate with suppliers and subcontractors to ensure availability of materials and services required for maintenance jobs.
• Customer Relations: Monitor customer feedback and ensure prompt resolution of any issues or complaints, striving to exceed customer expectations.
• Quality Assurance: Implement and enforce quality standards to ensure all services meet company and industry regulations.
• Operational Efficiency: Continuously evaluate and improve operational processes to optimize productivity and minimize costs.
• Inventory Control: Oversee inventory management of tools, equipment, and materials used in maintenance operations.
• Reporting and Analysis: Prepare reports on operational performance, analyze data to identify trends, and propose improvements.

Qualifications:

• Bachelor's degree.

Benefits:

• Competitive salary package with performance-based incentives.
• Health insurance and other benefits as per UAE labor laws.
• Opportunities for professional growth and career advancement.
• A dynamic and supportive work environment where innovation and initiative are encouraged.

Job Type: Full-time

Pay: AED2,500.00 - AED4,000.00 per month

Experience:

• Microsoft Excel: 1 year (Preferred)
• Microsoft Powerpoint: 1 year (Preferred)

Ability to Commute:

• Alamo, CA 94507 (Preferred)

Ability to Relocate:

• Alamo, CA 94507: Relocate before starting work (Preferred)