Job Description

The company provides free shared bachelor accommodation and transportation.

Must have a valid UAE driving license.

Should have experience managing multi-functional teams.

Job Purpose:

Accountable for day-to-day supervision of Branch operations, including sales, administration, staff management, stock management, customer service and financial performance.

Existing Customer -

Sustain the revenue of the branch by retaining existing customers by providing exceptional customer service.

New Customer Acquisition -

Successfully convert the walk-in customers into sales.

Sales Planning and Forecast -

Make a monthly sales plan and forecast for continuous growth. Identify the market needs, introduce new varieties, and variants of products, and make a competitive analysis of products and pricing. Keep a tap on non-moving products / designs and take suitable action as needed.

Customer Service / Order Fulfilment -

To provide end-to-end support to customers through the process of order fulfilment and grievance resolution; address and resolve customers' distress and issues. Ensure that products are delivered on time. Review and ensure pending orders are closed before placing new sales orders.

Procurement -

Coordinate with the respective personnel to ensure customer requested products are imported on time or purchased locally for delivery.

Inactive Customers -

Follow up with inactive customers to make them buy the company's products.

Reporting -

Update the daily sales report on meetings, sales done, value obtained, customer issues, stock requirements, and manpower issues.

Supervisory Responsibilities:

Supervise and allocate duties to staff. Staff attendance, movement, and leave management. Staffing, counselling, and training staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Perform other duties as and when assigned.
Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED5,000.00 per month

Education:

Bachelor's (Required)
Experience:

Managing Branch Operations: 5 years (Required)
Language:

Native Tamil (Required)
License/Certification:

* UAE Driving License (Required)