Job Description

We are seeking a dynamic and experienced Operation Coordinator to join our team. The ideal candidate will have a strong background in the Customer Support field.

Key Responsibilities:

conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner establishing a positive rapport with all clients and customers in person or via phone fixing appointments based on the availability of customers and clients

Requirement

:

Any bachelor's degree with strong communication skills.

Excellent computer proficiency (MS Office - Word, Excel, and Outlook) Excellent Written, verbal communication skills & Interpersonal skills. Must be able to complete multiple assignments within a reasonable period, and meet deadlines Excellent communication and interpersonal skills. Ability to work independently and as part of a team.
Job Type: Full-time

Ability to commute/relocate:

Sharjah: UAE

Experience:

In similar field: 01 to 02 years (Required)

Language:

Fluent English (Required)

Location:

Sharjah
Job Type: Full-time