Responsibilities: • Maintain files and records with effective filing systems. • Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.) • Deal with customer complaints or issues. • Preparing correspondence and sending emails to the clients and sending Service Reports/work completion reports and reminders for the pending jobs & preparing. • Preparing and following up on the quotation for all the inquiries and according to the service reports • Preparing the quarterly service report. • Coordinating and updating the accounts to release the invoices as per the works statutes. • Maintaining the files for each client. • Monitoring the ongoing job on the site through the site supervisor or the foreman. • Preparing the sales order as per received LPOs and AMC contracts. • Updating the attendance. • Writing the internal and external letters. • Updating the PPM schedule. • Follow up on the delivery schedule for the purchase materials. • Coordinate with the HR Department for achieving all the employee documents, offer letters, Visa status, contract renewals, and performance evaluation. Requirements and skills: • Proven experience as an office coordinator or in a similar role • Experience in customer service will be a plus • Knowledge of basic bookkeeping principles and office management systems and procedures • Outstanding knowledge of MS Office, "back-office" and accounting software • Working knowledge of office equipment (e.g. optical scanner) • Excellent communication and interpersonal skills • Organized with the ability to prioritize and multi-task • Reliable with patience and professionalism • Associate's/College degree; BSc/Ba in business administration or relevant field is a plus. Job Type: Full-time Pay: AED2,000.00 - AED2,500.00 per month Ability to commute/relocate: • Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Required) Application Question(s): • Able to join within (0 - 10) days? Experience: • admin / coordinator: 2 years (Preferred)
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