Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. As the Freight Forwarding Experts, since 1815, we offer standard Global Freight services in addition to highly specialized end-to-end transportation solutions to customers across most industries around the world.DGF UAE has an opening for Operations Coordinator. You will have to administer customs processes and activities to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policiesJoin us in connecting people and improving lives.Key Tasks
Under general/ limited supervision, support delivery of import/ export processes and activities to optimize service and performance
Provide timely and effective administrative support for documentation such as receiving, reconciling, consolidating/ summarizing documents and information
Conduct data capturing activities, feed data into relevant operating system and set up master data for transactions
Conduct pre-alert screenings of paperwork, maintain documentation/ standard operating procedures and support in documentation archiving processes
Prepare filing of import/ export entries
Handle and maintain customer part lists
Evaluate and monitor performance targets, update shipment information and physical status
Conduct best practices and quality checks to ensure adherence to set quality, accuracy and timeliness of activities
Reconcile data and generate reports and updates for performance monitoring to support other team members
Follow and achieve compliance with established regulations and ensure proper usage of import/ export processes and policies
Resolve recurring issues faced during delivery as per defined processes, systems and methods
Support team members with less experience in different/ difficult situations
Stakeholders
May influence others within the job area through explanation of facts, policies and practices
Support and interact with senior colleagues of own and other teams
Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge
Address task-related issues appropriately to maintain work relationships
Management Responsibility
Individual contributor without direct responsibility for leading others
Provide assistance and training to lower level employees
Delegating and reviewing the work of lower level employees
SkillsCustoms, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Import Export, Dangerous Goods Regulations, Sanction Countries, Customer Requirements, CRM, Classification, Bill Of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Airlines, Authorities, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, DHL Business Knowledge, Business Processes, Stakeholder Management, FeedbackQualifications & Key RequirementsEducation Level
Vocational/Specialized/Technical/Certification
Experience Level
More than 2 years
We offer:
Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary
Why join DHL Global Forwarding?We are part of Deutsche Post DHL, the worlds leading logistics provider with operations in over 220 countries. Visit our career site on the web atIf you are ready to join our team and become a future leader in the world of Freight Forwarding, submit your resume via OUR careers website.Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service
Our Vision: The Logistics Company for the World.Our Mission: Excellence. Simply Delivered. Our Purpose: Connecting People, improving lives. Our Values: Respect & Results Our Goals: Employer, Provider, and Investment of Choice, Living ResponsibilityDHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.