Job Description

Job Scope:


A Welcome the guests in a warm and friendly manner.


A Ensure all rides and attractions rules and regulations are enforced at all times.


A Ensure all rides and attractions start up and closedown procedures are completed correctly.


A Organize and regulate queuing systems for all rides and attractions.


A Ensure height measuring is conducted accurately and efficiently.


A Ensure ride platforms are organized for operation.


A Explain, distribute and fit ride safety clothing to guests that require it.


A Ensure that guests load and unload from rides and attractions safely and efficiently.


A Check all ride restraints, safety belts and attraction equipment properly to ensure guests are safe and comfortable at all times.


A Check safety equipment (fire extinguishers, emergency exits and emergency routes).


A Communicate clearly with guests, colleagues and management at all times.


A Be able to use the ride stop and emergency stop functions effectively and confidently.


A Delivering fun and memorable experiences to the guests.


A Opening and closing the rides and attractions to guests.


A Follow all Health and Safety policies and procedures.


A Record all details of the daily operation or a ride or attraction (e.g. downtimes, throughputs and colleague breaks).


A Ensure that the daily ride documentation is kept up to date, tidy and accurate.


A Handle and lead ride downtimes and emergency situations as and when required.


A Ensure clean and safe environment.


A This position requires a large time spent standing and talking on positions.


A Ability to stay focused at all times, during long shifts and quiet / busy periods in the park.


A Any other tasks that may be required from time to time to perform to meet the needs of the business.



Essentials:


A Good customer service skills


A Good communication skills


A Ability to work within a team and on their own


A Outgoing and enthusiastic personality and have a passion for guest interaction and communication


A Speak and understand English language


A Ability to work under pressure and long shift times


A Integrity - being honest and ethical



Desirables:


A Higher secondary or equivalent


A 1 year rides and attractions experience in another theme park


A Speak and understand Arabic language


A Creativity and alternative thinking to develop new ideas for and answers to work related problems


A For Operator position training:


o Ability to manage small teams


o Ability to concentrate uninterrupted for long periods of time


o Ability to operate machinery safely and efficiently


o Ability to multi-task


o Ability to oversee the safety of all colleagues and guests at a particular ride or attraction