Job Description

Leen Gold is seeking a proactive and organized Operations & Social Media Assistant to join our team. This role involves working closely with our management to oversee product sourcing, social media engagement, and customer service.

Responsibilities :

• Visit suppliers to capture high-quality images and videos of products.
• Assist with social media content creation, including posting, captioning, and engaging with followers.
• Respond to customer inquiries, handle order follow-ups, and ensure smooth delivery coordination.
• Monitor social media channels and manage customer reviews, comments, and direct messages.
• Support in tracking inventory, updating product details, and collaborating on promotional campaigns.
• Provide regular updates on product availability, supplier interactions, and order status.

Requirements :

• Previous experience in social media management, customer service, or operations is a plus.
• Strong communication skills with an attention to detail.
• Ability to multitask, work independently, and efficiently manage time.
• Proficiency in photography or a good eye for capturing appealing product visuals.
• Basic knowledge of social media platforms, particularly Instagram and Facebook.

This role is perfect for someone who enjoys working in a dynamic environment and is passionate about customer experience and digital engagement. Join us in growing Leen Gold's presence and streamlining our operations!

Job Type: Full-time

Application Question(s):

• Do you have reliable transportation for visiting suppliers or handling delivery-related tasks?

Are you able to capture quality photos or videos of products for social media?

Do you have prior experience in social media management (e.g., posting, responding to comments, and engaging with followers)?

Are you comfortable working in both office and field settings (e.g., visiting suppliers and managing tasks on location)?

Do you have experience handling customer inquiries, order follow-ups, or delivery coordination?

What is your level of proficiency with social media tools like Instagram, Facebook, or other relevant platforms?

Are you available to work flexible hours if required to coordinate with suppliers or meet customer needs?