Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization.Main Duties/Responsibilities:Working alongside the IT BSA, document business process requirements and business process flow as related to assigned process development or process improvement projects.Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics, features, user stories)Engage with business leads to put together end to end processes and do full process mapping as and when needed.Engage with business leads to understand new project scope, create scope statements and high-level scope requirements as required for the portfolio and project intake process.Build an extensive knowledge of the business operation to analyze current work procedures and practices.Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solutionsWork closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed.Work with business stakeholders in the development of user acceptance test casesWork with business stakeholders in the execution of user acceptance testingMonitor, track and report UAT defects while coordinating with the QA test team for defect remediationExperience/Qualifications Required:Bachelors degree in business, finance, information management or a related discipline3-5 years of business analysis work preferably in insurance or financial services sector.Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.Experienced in process mapping, able to take complete lead in discussing existing processes and be ready to make proposals on how to improve the processExcellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.Analysis and support of the production of project proposals or business cases.Demonstrate a proven understanding of business process re-engineering.Experience creating user acceptance testing documentation and leading UATMust be a self-starter who is able to plan and lead work sessions with little oversight.Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.Good knowledge and experience in Scaled Agile Framework and Agile overallSkills Required:Strong communication skillsReady to learn new business processesInterpersonal skillsTeam working - internal/externalCustomer Focus - internal/externalGood business/product knowledgeOrganizational skillsGood time managementNegotiation skillsDecision makingAdvanced User of Microsoft applications - Word, Excel, Project, VisioExperience in usage of Jira, Azure Dev Ops PlatformsIdentification of problems and problem solvingKnowledge of Scaled Agile frameworkSix sigma certifications would be a plusAbout Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group