Job Requisition ID: 160521Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayOverview of the role:The job holder is responsible for merchandising and trading across the M&S Ecommerce platforms and 3rd Parties to drive trade and experience across Clothing, Home, Beauty & Food. The job holder will also be accountable for delivering market leading customer experience and support the Senior Online Merchansier in developing and executing M&S standards.What you will do:-Description of Accountability:
Monitor web analytics as per principle guidelines
Work on Improvement plans to enhance customer experience
Incorporate Best Practices online to ensure online to offline flow.
Manages Online Merchandising - Category Listing
Prepare reports and analyze conversion numbers
Demand Management (from Sales insights)
Develop SEO (search engine optimization) and pay-per-click (PPC) Strategy/Marketing Plans
Manage promotions
Keep Ecom site exciting and alive (Banners, Blogs)
Building strong relationship with internal and external teams, especially the Buying and other brand teams
Required Skills to be successful:
Able to work at pace with an impatience to get things done
Resilient and driven, with the desire to succeed
Passionate about their work with a can-do attitude
Strong eye for product and for trading
Strong/excellent attention to detail
Strong commercial skills (commercially astute)
A team player capable of working cross-functionally in a collaborative manner
Results-orientated, with the ability to drive and deliver the implementation of new ideas
Ambition, while grounded in reality
Excellent communication skills
Interpersonal Skills.
Problem analysis and problem-solving
Delighting Our Customers
Collaboration
Managing Complexity
Taking Initiative
Drive for Results
What equips you for the role:
Bachelor Degree (Masters Preferred)
3-6 years\' experience in similar field
Range/category experience or previous company experience at the same level
Good planning, organizational and prioritization skills
Highly operational, with an understanding of retail processes
Strong analytical and numerical skills - someone who quickly grasps the key drivers of the fast Beauty and Skin care market
Good working knowledge of MS Office
Good working knowledge / experienced user of an eCommerce content management system
Attention to Detail
Highly Numerate
Product Confident
Good Communicator
Optimistic Attitude
Works at Pace with an Impatience to get things Done
Cultural Awareness
About Al-Futtaim RetailAl-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer's in both regions with over 75 stores offering both fashion & food options.Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference