On Going Due Diligence Team Leader Temporary (outsource)
United Arab Emirates, United Arab Emirates
Job Description
:Role: ODD Team Leader - BBD
Location: SharjahRole Purpose:Monitor and ensure that team is achieving their targets, proper reporting to the senior management regarding the progress.Key Accountabilities of the role
Location: SharjahRole Purpose:Monitor and ensure that team is achieving their targets, proper reporting to the senior management regarding the progress.Key Accountabilities of the role
- Monitor team performance and quality of work on weekly basis through checking team errors and work on reducing the discrepancy/rejection %.
- Handle the emails received from the call center & CRU Department.
- Handle the complains that are received & make sure to resolve within the agreed TAT.
- Prepare the Team & RM Daily progress Report.
- Share Data related to the ODD cases to the senior management regarding the progress.
- Arrange to reactivate the AC Services in case of Completed ODD Cases.
- Update the new cases in the Master & Team/RM sheets weekly basis, along with the updated columns that will shared by MIS team.
- Update the data received by MIS on monthly basis.
- Handling the services Blocking process.
- Handling the excluding Exercise.
- Handling the exemption process.
- Handling the exit relation process.
- Handling the service email as per scheduled timing.
- Ensure to submit the assigned tasks with high quality of work.
- Ensure to submit tasks with the agreed TAT.
- Any other task assigned by leader or deputy to be handled with high dedication.
- Good knowledge of Products & services
- Good knowledge of Service Policies & Procedures
- Fair Knowledge of banking practices, regulations & risks
- Good Knowledge of Anti-Money laundering regulations issued by regulatory authorities
- Knowledge of Anti-Money laundering regulations issued by the regulatory authorities
- Computer skills
- Excellent Communication Skills
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Job Detail
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Job IdJD1759649
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned