MAIN OBJECTIVE OF ROLETo serve as the focal administrative support for the department head and assist with any administrative tasks pertaining to the Training department, while also liaising with Training Administration Group (TAG) members.KEY RESPONSIBILITIES

• Ensures personalized secretarial and administrative support in a well-organized and timely manner for the department head.
• Manages the daily, weekly, monthly, and yearly schedule of the department head, coordinating meetings and events accordingly.
• Takes accurate and comprehensive notes during department head meetings, ensures timely publication, and coordinates intra-company Training Department meetings, overseeing minute-taking and follow-up actions.
• Assists in the daily scheduling of Training Office activities and events.
• Drafts correspondence such as emails, letters, and other communication on behalf of the department head, as well as the Training Administration Group (TAG) team.
• Coordinates arrangements on behalf of both the department head and Training Administration Group (TAG) team, ensuring strategic alignment among TAG members.
• Ensures proper planning of events and speaking arrangements, including travel logistics, such as travel planning including flights, accommodation, and ground transportation.
• Manages requests and queries effectively and efficiently, supporting department managers on an ad hoc basis as needed.
• Assumes project management responsibilities as required by the Head of Department, ensuring continuous alignment across project teams, and conducting necessary follow-ups.
• Coordinates office and training management activities to ensure efficiency and compliance with department and company policies.
• Coordinates administrative and commercial projects and plans under the directive of the department head and TAG team members.
• Attends relevant meetings, conferences, and activities as necessary.
• Coordinates and oversees projects delegated by the department Head or the Training Business Team (TBT).

QualificationsQUALIFICATIONS REQUIREDMinimum Education Level\xc2\xb7 Bachelors degree (3+ years)Certifications (if applicable)\xc2\xb7 Executive Personal Assistant (PA) diploma or certification considered an advantage.Languages\xc2\xb7 Fluent in English (other languages an advantage)EXPERIENCE REQUIREDYears with Qualifications\xc2\xb7 4Professional Experience\xc2\xb7 Prior experience providing secretarial and administrative support to senior management or executives is essential.\xc2\xb7 Background in project management is an added advantage.Systems Knowledge (if applicable)\xc2\xb7 MS Office and general management systemsCORE COMPETENCIES\xc2\xb7 Customer Focus\xc2\xb7 Teamwork\xc2\xb7 Effective Communication\xc2\xb7 Personal Accountability & Commitment to achieve\xc2\xb7 Resilience and Flexibility (Can do attitude)ISR REQUIREMENTSReads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

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