Job Description

Officer - Standards & Procedures - 24000391


United Arab Emirates
Closing Date: Jul 30th 2024 MAIN OBJECTIVE OF ROLE



To monitor all operational processes and procedures at DXB/DWC and Outstations to ensure flydubai ground operations compliance in line with GCAA CAR Air Ops.





KEY RESPONSIBILITIES


+ Executes quality control program in line with GCAA and flydubai requirements which would extend to all areas of airport operations.
+ Conducts quality control checks across network stations to ensure implementation and effectiveness of ground operations quality control and produce trends to management team.
+ Assists in developing Safety Alerts, handling notices based on quality control and compliance checks.
+ Assists in non-conformances raised during station audits, work with stations to develop corrective and preventive actions.
+ Conducts station briefings to implement immediate actions coming out from gaps in safety reports and non-conformances.
+ Ensures accurate collation of non-conformances raised during annual station audits and designs and implements corrective actions and mitigation plans.
+ Monitors trends and industry updates ensuring that flydubai adopts the latest and best practice processes.
+ Prepares and publishes management reports for relevant stakeholders (postholder and SVP.)
+ Reviews and implements any changes required from GCAA and IATA publications that are relevant for flydubai airport manuals and documents.
+ Oversees the proficiency of turnaround operations - reporting on shortfalls and compliance to precision time schedules and provides key recommendations.
Qualifications
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QUALIFICATIONS REQUIRED



Minimum Education Level


+ Bachelor's Degree (3+ years)



Education Specific Requirement (if applicable)


+ NA

Certifications (if applicable)


+ NA



Licenses (if applicable)


+ NA



Languages


+ Fluent in English



EXPERIENCE REQUIRED



Years with Qualifications


+ 3



Years without Qualifications (if applicable)


+ NA



Professional Experience


+ Experience in airport operations such as passenger services, baggage services, ground handling operations, dangerous goods regulations, and Ramp handling, check-in, boarding ramp handling, loading, pushback, de-icing, and into plane fueling.


+ Experience with B737 and other narrow-body aircraft (preferable)



Systems Knowledge (if applicable)


+ NA



CORE COMPETENCIES


+ Customer Focus


+ Teamwork


+ Effective Communication


+ Personal Accountability & Commitment to achieve


+ Resilience and Flexibility (Can do attitude)



ISR REQUIREMENTS



Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.