Job Description

About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.





Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.





We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.





We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.





In this Role, you'll get to

Office management Effectively manage office services, including office rent and bills, office supplies, cleaning and housekeeping, snacks and beverages, meeting room management, fixed assets, etc.
Ensure a safe and well-maintained office space, ensure smooth office operations compliant with company policies and UAE regulations



Visa and immigration Management Work closely with remote HR, legal teams, and external immigration consultants to ensure a smooth and efficient visa process for all international employees
Manage and oversee the MEA visa and immigration processes.
Ensure compliance with immigration laws and regulations, facilitated visa applications, and renewals, and provided guidance and support to employees requiring immigration assistance.



Admin management Responsible for overall admin satisfaction and initiate to make improvements.
Manage office budget planning and control, tenancy agreements, renovation and relocation project.
Lead the administrative support in company events and staff activities.



Other support Support interview receptions and onboarding/offboarding HR, IT, Admin logistics, provide a positive experience.
Partner with remote HR to review culture event budget and organize local cultural events.
Provide onsite IT support with IT remote support from helpdesk and HQ.
Liaise with group Admin ensure timely report, and implement projects initiated by group Admin.
Conduct local business support, such as events, team support and business other ad-hoc requests.



What you'll Need to Succeed Bachelor's degree
3 + years proven related or similar admin and office experience, experienced in visa and immigration management.
Ability to use time efficiently and meet deadlines, organized and attend to details, proactive team player with initiative.
Able to work without direct supervision, and to managing changing priorities as they arise.
Strong verbal and written communication skills and good organizational skills.
Strong English communication skills; Arabic proficiency is advantageous.
Proficient in use of Microsoft Word, Excel, Outlook, and online tools.



Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What's more?
• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

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Click the link to learn more about What makes Trip.com Group a leading global travel service provider?





Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!





Find out more job opportunities at https://careers.trip.com







Have a good trip, and see you soon!