Office Manager / Client Services
Dubai, United Arab Emirates
Job Description
Our client is a private equity firm based in Dubai who are looking for an experienced Office Manager. This individual will also have previous client services experience. The successful candidate will ensure the general day to day running and operations of the company are in good order. Experience in client services and management are necessary for this role.Key Responsibilities:
- Ensure all client details and information remains up to date at all times
- Complete quarterly newsletters and monthly blogs
- Communicate with clients regarding new business, referrals and new opportunities
- Respond to and handle client complaints professionally
- Schedule client meetings as required
- Communicate with clients regularly to ensure a strong service and relationship
- Maintain and update a calendar for client events
- Address client service inquiries and report any client issues
- Organise filing of client documentation and to do so in a secure manner
- Following communication procedures, guidelines and policies
- Conduct one to one wellness meetings with staff every 3 months
- Ensure day to day operations of the office are smooth as Management are not permanently based in the Dubai office
- Ensure the company culture and a positive, happy environment is maintained at all times
- Assist with completion of staff pay each month
- Proven experience (3 years minimum) within a customer service role, preferably in the financial, private banking or private equity industry
- Sales experience in financial industry will be a benefit but not essential
- Must have management experience
- Fluent in English - must be well spoken in person and over the telephone
- A warm customer service approach always
- Must be presentable and smart
- Adopt the company culture
- It is necessary to have a positive, approachable character
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Job Detail
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Job IdJD1724536
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned