Job Description

Our company is a dynamic and innovative property management company dedicated to providing top-notch services to our valued customers. We pride ourselves on our commitment to excellence, and we are currently seeking an enthusiastic and versatile Office Assistant and Customer Service Representative to join our team.

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As an Office Assistant and Customer Service Representative , you will play a vital role in ensuring the smooth operation of our office and delivering exceptional customer service to our clients. You will be responsible for a variety of administrative tasks, as well as serving as the first point of contact for customers, addressing their inquiries, and providing assistance to meet their needs.

Responsibilities:

Customer Service:

• Provide outstanding customer service via phone, email, and in-person interactions.
• Respond promptly to customer inquiries and resolve issues in a professional and friendly manner.
• Assist customers with complains and general inquiries.

Administrative Support:

• Manage and maintain office supplies, ensuring inventory is well-stocked.
• Assist with data entry, document filing, and record-keeping.
• Coordinate and schedule appointments and meetings for the team.

Communication:

• Act as a liaison between customers and various departments within the company.
• Convey customer feedback, suggestions, and complaints to the appropriate team members.
• Assist in preparing communication materials, including emails, letters, and reports.

Organization:

• Help maintain a clean and organized office environment.
• Assist in the coordination of office events and activities.
• Handle various administrative tasks and ad-hoc projects as required.

Requirements:

• High school diploma or equivalent; additional education is a plus.
• Prior experience in customer service or office administration is preferred.
• Strong communication skills, both written and verbal.
• Proficiency in using office software (Microsoft Office Suite, Google Workspace, etc.).
• Excellent interpersonal skills, with a positive and friendly attitude.
• Ability to work independently and as part of a team.
• Exceptional organizational skills and attention to detail.

How to Apply:

If you are a motivated individual with a passion for customer service and office administration, we encourage you to apply. Please send your resume and a cover letter outlining your relevant experience.

Job Type: Full-time

Pay: AED1,200.00 - AED1,500.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

• customer service: 2 years (Required)
• Document Filing: 2 years (Required)

Language:

• Hindi (Preferred)