Job Description

• Driving License is Mandatory

• Excellent Communication in English( Reading, writing & Speaking)

1-Customer Service:

• Ensuring a high level of customer satisfaction by leading and managing the customer service team.
• Set performance goals and cultivate a positive and collaborative team environment.
• Handle escalated client inquiries and complaints, ensuring timely and satisfactory resolution.
• Collaborate with other departments to address client needs and improve overall customer experience.
• Communicate with clients through various channels to gather feedback and ensure their needs are met.
• Develop and implement strategies to meet or exceed performance goals.
• Keep the team informed about the updates and best practice in customer service.
• Attending meetings and representing the company
• Making necessary minutes of meeting
• Work according to the systems and processes of the company.

2-Liasoning:

• Basic understanding of Invoice, Statement of Account, Budget Review, Financial Audits and Building Reports.
• Able to prepare commercial and technical proposal.
• Have the capacity to communicate with the authorities, contractors, surveyors and auditors.
• Interact with members through discussion and meetings.
• Collaborate with content team for social media platforms.
• Engage with various departments for the updates.
• Ensure compliance of all the reports required.

3-Sales & Business Development:

• Meeting new prospective clients
• Following up with existing enquiries and leads
• Lead generation
• Social media content creation in coordination with media team.

Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED5,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• UAE: 2 years (Required)
• Customer Service: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Visit Visa/Cancelled Visa (Preferred)
• UAE Driver's License (Required)

Application Deadline: 25/07/2024
Expected Start Date: 23/07/2024