Office Admin Assistant Cum Call Attendant

Abu Dhabi, AZ, AE, United Arab Emirates

Job Description

Job position: Accountant

CANDIDATE REQUIREMENTS:

• Bachelor's degree in commerce or related
• Experience: 1 to 3 years
• Experience in MS office, other ERP software, etc
• Good verbal and written communication skills.
• Fluent in English and Hindi preferrable.
• Readily available in UAE.

JOB RESPONSIBILITIES:

• Complaint Handling and Coordination:
• Receive and log tenant complaints related to apartments, shops, and offices.
• Accurately record complaint details in the company's software system.
• Forward complaints to the relevant teams and follow up to ensure timely resolution.
• Communicate status updates to tenants regarding their complaints.
• Administrative and Office Support:
• Assist with day-to-day administrative tasks, including correspondence, scheduling, and documentation.
• Organize and maintain office files, records, and supplies.
• Handle incoming and outgoing mail, emails, and phone calls efficiently.
• Support the team in planning and coordinating meetings, events, and appointments.
• Data Entry and Documentation:
• Enter bills, expenses, and other financial data accurately into the company's software.
• Maintain up-to-date and accurate logs of transactions, records, and other office-related information.
• Prepare, organize, and update reports and documentation for internal and external use.
• Quotation and Supplier Management:
• Draft and prepare quotations for clients based on management directives.
• Identify and liaise with suppliers for required products or services.
• Obtain and compare pricing from suppliers to assist in decision-making.
• Maintain a database of reliable suppliers and track purchase orders and deliveries.
• Support for Site Staff Coordination:
• Communicate with site staff to track progress on tasks and address any operational issues.
• Ensure site staff receive necessary updates, instructions, and resources for their duties.
• Act as a communication link between the office, site staff, and management.
• Customer Service:
• Address customer inquiries and complaints promptly and professionally.
• Maintain positive and professional relationships with tenants, clients, and stakeholders.
• Provide timely updates to customers regarding the status of their requests or concerns.
• Software and Reporting:
• Use the company's software to manage complaints, expenses, and data effectively.
• Generate reports on complaints, expenses, quotations, and supplier activities for management review.
• Identify trends or recurring issues and escalate them to the appropriate departments.
• General Office Support:
• Assist in ensuring the office operates smoothly by taking on various support tasks as required.
• Coordinate with different departments to provide administrative assistance when needed.
• Participate in initiatives to improve office efficiency and processes.
• Miscellaneous Tasks:
• Handle ad-hoc responsibilities and projects as assigned by management.
• Provide flexible support for all office-related activities to ensure smooth operations.

Job Location: Abu Dhabi

Please contact +971509751098

drop resume to mail@alfalahemirates.com

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED2,500.00 per month

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Job Detail

  • Job Id
    JD1783698
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, AZ, AE, United Arab Emirates
  • Education
    Not mentioned