Responsibilities:Reviewing the case in BPM and checking the documents as per the requirement for each case. Signature verification for authorised signatory. Reviewing data in the form. following Call back verification procedure for RM cases which is received through registered e-mail. Updating and verifying the check list. Check ambit for CRS status (only for Sherpa cases). Verification of the form. Maintain updated checker tracker. Mention the discrepancies in system and send the case back to initiator. Submit the case to Ops in BPM if case was accepted. Handling stage reversal task. Contact and coordinate with various department (operation, GCD and initiators) to keep the work going without delay. Handling GCD queries. Handling the Business KYC mailbox and forwarding to the initiator within the same day before cutting off time (2:00 pm), and the next working day if email received after cut off time (2:00 pm). Complying with Ongoing Due diligence updates. Assisting Initiators to finalise the cases. Handling BPM general pool and allocating the cases. Ensure that cases are checked as per SOP and have less than 3% discrepancy % (cases returned from Ops/GCD). Ensure to handle cases within the agreed TAT by management. Ensure to handle daily tasks related to email allocation, emails handling and other tasks assigned by the leader on timeRequired Skills:Good knowledge of Products & servicesGood knowledge of Service Policies & ProceduresFair Knowledge of banking practices, regulations & risksGood Knowledge of Anti-Money laundering regulations issued by regulatory authorities Knowledge of Anti-Money laundering regulations issued by the regulatory authorities Computer skillsExcellent Communication Skills