Job Description

The post holder will work collaboratively with other team members, uphold and live the NMC Nursing Strategy in order to provide safe and outstanding care to their patient, to the patient's bystanders all the time, every time.



These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice, and licensure as per the regulator.


The post holder will:


Always speak up if safety is a concern Treat all patients with kindness, respect and compassion. Recognize and work within the limits of their own competence Take responsibility for their own actions Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible. Perform additional duties when required
Education and Training:


Ensure relevant training and competency is undertaken to deliver care safely. Maintain up-to-date mandatory training requirements. Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile. Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs. Support and supervise pre-registration and new nurses and other health care workers when required. Participate in teaching, mentorship and preceptorship when required. Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling. Participate in Performance Improvement Plans when required. Share knowledge and skill with others, to improve patient care and services. Ensure they are skilled, trained and competent before using any medical device. Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.
Nurse Manager will:


Ensure nurses deliver safe and high-quality patient care and have a proactive attitude towards the patients and their families. Develop and provide support to the Nurse-in-Charge, Nurse Supervisors in leading a team of Assistant and Registered nurses. Evaluate nursing activities to ensure safe patient care, good caregiver relations and operational efficiency. Perform direct clinical nursing care when required, mandating the requirement to wear NMC nursing uniform. Conduct regular clinical rounds with nursing and other members of the inter-professional team. Conduct regular clinical rounds talking with patients and patient bystanders being cared for within their clinical areas, to support patient experience. Action and execute patient feedback to support a positive patient experience. Improve the operational systems, service processes and policies in support NMC mission. More specifically to support better management reporting, information flow and management, business process and organizational planning. Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc. Establish, plan, implement and monitor KPIs that are relevant to the business and department(s). Liaise with multiple stakeholders regarding the suitability of clinical equipment, inventory supplies and contribute to product evaluation. Participate as a team member of Quality Management team in implementing standard operating procedures and protocols relating to patient care services. Participate and lead in internal clinical audits and communicate to the clinical team to improve and change practice, reporting to the Director of Nursing. Develop policies and procedures relating to patient care. Develop clinical skill assessment tools and participate in the assessment of caregivers to ensure safe evidence-based care. Participate in annual budget and manpower planning and monitor spending. Provide management reports on patient care records and statistics, when required. Manages Caregivers appraisals, performance focus and evaluates training needs analysis in collaboration with the Director of Nursing and the Nurse Educator Identifies issues, taking a lead role in managing complaints, review, audit process to highlight concerns regarding patient care. Provide coverage when other Nurse Managers or the Director of Nursing is on leave.
The Nurse Manager Education will:


Manage and direct the team within Medical Professional Training Centre (MPTC) including a team of Specialist Clinical Educators, Specialist Life Support Instructors, Assistant Manager, and an Education Assistant, within a purpose-built clinical simulation centre and across the wider NMC network. Lead and implement the NMC Nursing Midwifery Education Strategy, aligning to the NMC Clinical Strategy. Lead the NMC Nursing & Midwifery Clinical Excellence Program, reporting to the AVP Nursing Transformation. Support the team develop and implement educational programs as required across the NMC network. Develop, implement, and embed nurse education KPIs for MPTC and the wider NMC network. Lead the NMC Nurse Midwifery Competency Framework and matrix with oversight of the Competency Platform. Lead regular, consistent, and systematic review of educational programs, linking to learning needs and patient quality outcomes. Adapt the educational framework and work with facilities in response to sentinel and serious adverse incidents. Support and conduct multiple clinical specialist site visits across the NMC network and escalate observations to DONs and GMs for action. Support and uphold American Heart Association (AHA) International Training Centre certification of MPTC. Manage oversight, quality adherence to regulatory and accreditation standards with internal audit and quality assurance of educational programs within MPTC and across the NMC Network. Devise operational and capital budgetary requirements. Ensuring budgetary compliance and essential adjustments are made in a timely manner. Build internal and external stakeholder engagement, within a positive working environment. Support and lead the team with Student Nurses, Transition to Practice Nurses and Gap in Practice Nurses. Direct professional development of the team and maintain individual educator requirements and professional development. Direct the growth and development of MPTC inclusive of the simulation centre and simulation accreditations. Role model the positive practice environment by conducting team appraisals and advocating supportive leadership strategies. Direct oversight of the team's operational requirement (training calendar, annual training reports, training requirements and logistics, materials, consumables, and resources) Collaborate and support the DONs with clinical education requests, nursing students, transition to practice nurses/midwives, gap in practice nurses/midwives and nursing/midwifery interns. Adhere to the American Nurses Credentialing Centre (ANCC) accreditation of MPTC, as guided by the Accredited Provider Program Director (AP-PD). Lead, support, mentor and grow the NMC Nurse Educator Network. Develop and maintain regular activity reports and lead the NMC Nursing Midwifery Educator Database / Dashboard. Lead collaborative efforts with multi-disciplinary team members of service lines and specialized committees across the NMC network.

Essential: the post holder must

Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates. Have evidenced experience in managing multiple departments and teams. Be able to influence and implement change when necessary. Be able to make decisions and communicate effectively. Manage their own professional re-licensure. Hold a valid American Heart Association Basic Life Support Provider card. Be willing to work across departments when necessary. Be able to communicate clearly and effectively in English (spoken and written) Previous management experience as an Education Manager or Assistant Education Manager.
DESIRABLE: The post holder should have :


Evidenced experience/expertise in the clinical field in which they are employed Evidenced ability to work as part of an inter-professional team Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation. * Be able to communicate effectively in Arabic