• Balancing the accounts from day shift
• Managing front desk activity and handling guest check-ins and check-outs
• Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
• Handling customer requests and complaints and directing other employees or departments accordingly
• Creating invoices, bills and checks for vendors, employees and contractors
• Managing and updating all official documentation pertaining to the role
• Ensuring that all end-of-day activities have been successfully executed by employees in all departments
• Answering calls and queries related to potential booking
Job requirements
• Minimum 1 year experience as a Night Auditor in Hotels
• 4 year Hotel experience in Dubai
• Experience with hotel reservations software IDS
• Customer service attitude
• Excellent communication and organizational skills
• Degree in hotel management is a plus
Job Type: Full-time
Application Question(s):
• Are you available in Dubai and willing to join in 7 days ?
• What is your current visa status ?
• List the PMS software you are familiar with
Experience:
• Night Auditor in Hotels: 1 year (Required)
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