Job Description

Infrastructure Support Specialist accountable for availability, performance, costs, and risks related Network security devices and services.


Infrastructure Support Specialist provide support for enterprise-wide Network Security products, automation tools and monitoring for complex system and interconnected technologies that require day-to-day support and administration in order to maintain optimum performance, stability and accessibility of services.


Availability of the services Performance and quality of the services Capacity management of the services Backup and recovery solutions Incident and Problem management License management Palo alto Firewalls, Checkpoint Firewall, F5 LTM,ASM,GTM , Zscaler Proxy , Cisco IPS Source fire, SSL VPN, Algosec Security management. Expert in troubleshooting Skills - Wireshark, Http watch etc Troubleshooting (Incident diagnose and analysis) Good in communication and presentation skills Maintain SLA targets for P1,P2,P3 and P4 incidents.


Skills:


6+ years working experience in Palo alto Firewalls, Checkpoint Firewall, F5 LTM,ASM,GTM , Zscaler Proxy , Cisco IPS Source fire, SSL VPN, Algosec Security management. Cyersecurity Knowledge.


Expert knowledge in troubleshooting tools wireshark, Httpwatch , SSL encryption.


Automation tools, SDN technology


Good knowledge in routing protocols OSPF, BGP, Static, ISIS


Good knowledge of Networking devices and work experience in routing and switching protocols and devices.