Job Description

Job: Network Engineer Work Location: Qatar Organization: Information Technology Services Work Days: Sunday-Thursday Sponsorship Eligibility: Yes Classification: Full Time Posting End Date: December 06th 2024

Position Summary

The position is responsible for supporting the implementation, maintenance, design, upgrade, and ongoing management and security of the network across the college.

Job Responsibilities

Designs, Implements, and maintains network traffic flow policy and configuration of routers, firewalls, IPS, VPN, DNS/DHCP, Switches (core, distribution, access), wireless, voice, and other information systems and network devices. Assists in analyzing and diagnosing all network and voice failures, packet captures, and reading debug logs, glitches, and malfunctions. Ensures continuous enhancements to guarantee efficient resource utilization and agreed response times to end-users. Supports the maintenance, operation, and upgrade of all networks, security, and voice infrastructure on campus and home office setup and ensures timely backup of the configurations. Security hardening of the network, security, and voice appliances for the maximum availability and integrity of the network resources. Ensures all system vulnerabilities, alerts, and security logs messages from security and networking equipment are monitored and appropriate actions are taken. Assists in maintaining compliance with cybersecurity practices and policies. Provides end-user and client support for network and voice-related requests and provides meaningful and timely updates to clients on the ticketing system. Handles operational issues independently and maintains SLEs. Liaises with vendors, suppliers, and IT teams (WCM-Q, WCM-NY, CU-Ithaca) to resolve security, network, and voice faults or upgrades. Creates and maintains documents related to projects, change management, hardware installation and configuration, upgrades, fault diagnostics, preventive maintenance, and resolutions. Performs other related duties as assigned.

Education

Bachelor's Degree

Experience

Bachelor's Degree in Computer Science, Information Technology, or related field. 7 - 8 years of hands-on experience in maintenance, operation, troubleshooting, designing, implementation, and management of Voice, LAN, WLAN, and WAN in a multi-campus organization, including at least 2 years of project management experience on the networking side. Must be professionally certified CCNA or CCNP. Other certifications such as CCIE, CISSP or CompTIA Network+ are preferred.

Knowledge, Skills and Abilities

Demonstrated experience in- a)Communication protocols including TCP/IP, SMTP/POP3, HTTPS, and AppleTalk; b)Ethernet, ISDN, and DSL topologies; c)Routing protocols such as IGRP, EIGRP, RIP, BGP; d)MAC OS, UNIX, Windows, CISCO, and Juniper operating systems. Thorough understanding of - a) IP tunnelling protocols, including IPSec and SSL; b) Wireless networking protocols vulnerability, running packet captures and reading debug logs, and standards; c) remote access and VPN technologies. Basic understanding of cloud-related technologies (AWS, Azure) Familiar with security standards, compliances, and best practices. Ability to maintain multi-homed internet environments. Advanced problem-solving and organization skills with an ability to prioritize in a challenging environment. Good written and verbal communication skills, with the ability to describe technical solutions that the end-user can understand. Diligent with an ability to multi-task within demanding timeframes.

Licenses and Certifications

Working Conditions/Physical Demands

Weill Cornell Medicine-Qatar was established in 2001 as a partnership between Cornell University and Qatar Foundation (QF). The first medical school in Qatar and a pioneer of coeducation at the university level, WCM-Q offers an integrated Six-Year Medical Program that incorporates pre-medical and medical studies and leads to the Cornell University M.D. degree. Teaching is by Cornell and Weill Cornell faculty, including physicians at Hamad Medical Corporation (HMC) who hold Weill Cornell appointments. Enrollment has grown rapidly from 25 first-year pre-medical students in the fall of 2002 to over 300 students from more than 30 countries today. WCM-Q is part of Weill Cornell Medicine in New York City, which was founded over 100 years ago, and shares the same mission:

to provide the finest education possible for medical students

to conduct research at the cutting edge of knowledge

to improve healthcare both now and for future generations

to provide the highest quality of care to the community

WCM-Q's home city is Doha, a thriving cosmopolitan metropolis with a culturally diverse population, a rapidly growing economy, and modern infrastructure. WCM-Q is a member of Qatar Foundation, a not-for-profit organization with multiple centers focused on education, research and innovation, and community development. WCM-Q is located within Education City, the flagship development of QF, which occupies more than 12 square kilometers and is home to some of the world's leading educational institutions, including Hamad Bin Khalifa University, and overseas campuses of elite universities, such as VCUarts Qatar, Texas A&M University at Qatar, Northwestern Qatar, Georgetown University in Qatar, Carnegie Mellon University in Qatar, and HEC Paris in Qatar.

Weill Cornell Medicine-Qatar is an Equal Employment Opportunity/Minorities/Females/Vet/Disabled employer.