JOB SUMMARY:Responsible for Managing and implementing full project life cycle and providing support for NetSuite to clients. Bring deep business process knowledge to identify and analyze clients business requirements, design and propose solutions and provide post go-live support. Ensure seamless transition through customer lifecycle working closely with external and internal stakeholders.KEY RESULTS AREAS (RESPONSIBILITIES):
Leverage extensive experience of NetSuite to implement end to end project deliveries (Preferably International experience).
Evaluate customers business requirements, needs and objectives and transform same to company processes, solutions and modules being implemented.
Document requirements and translate into proper system requirements using high-maturity methods, processes, and tools.
Support multiple clients concurrently with aggressive timelines to achieve objectives including client satisfaction and implementation profitability
Lead design activities defining requirements, testing and provide direction to customers and junior consultants.
Customize and configure solutions to customer requirements including integration
Define and prepare Functional Specification Documents
Provide functional expertise to support the development of customizations, integrations, reports and data migration scripts
Lead testing activities and test requirements for each phase of the project lifecycle
Support change management activities and advising on potential benefits
Troubleshoot issues that arise during configuration sessions
Provide support and knowledge transfer to functional and technical staff, internal and external stakeholders in the support and use of new or existing systems
Primary point of reference for questions, suggestions and complaints for change configuration
Ensure appropriate levels of product training is provided and user manuals are shared with clients.
Provide on-going post go-live support to optimize user adoption
Take ownership of tasks and complete the tasks within the deadline
Identify and implement best Practices, standards and regulations
Participate in the project progress meetings and proactively identify risk areas
Perform independent analysis of client situations and challenges, without requiring detailed direction
Form conclusions, strategies and recommendations that help our clients make informed decisions
Provide direction to junior team members on projects
Assist management in defining the overall project tasks and workplan
With guidance of firm leadership, identify and pitch new business development opportunities for existing clients
EDUCATION
Bachelors degree in Computer Science, IT, Engineering or related field
NetSuite certifications are mandatory
WORK EXPERIENCE
At least 4 years of experience in NetSuite implementation
Strong business process skills in the following Finance, Warehouse management, procure-to-pay, Lead-to-cash, Project Management, Finance and inventory
SPECIFIC SKILLS
Demonstrate knowledge and interest in the latest NetSuite updates and best Practices
Ability to take ownership of tasks and complete the tasks within given deadline