Job Description

Work closely with the Interpretive Experience team in the delivery of interpretive content by designing high quality and engaging learning workshops and interpretive tours that connects all type of audiences to the museums story and collection. Ensure that story-led, visitor-focused, object-rich learning experiences are delivered to an agreed programme at the highest quality of international standards in interpretation. Full dedication to Creating a welcoming environment for visitors, conducive to experiential informal learning, through quality interpretive tours, special projects, workshops and materials. Support the Interpretive Experience team in providing qualitative and quantitative data of audience participating in workshops and tours. Coordinate with Interpretive Experience Unit Head for regular reporting of daily museum educators' performance and/or incidents. Keep up-to-date with interpretation trends both locally and internationally to ensure that tours and workshops are relevant to diverse audiences. Stay up-to-date with schedules of all programmes and workshops across all relevant projects and Museum Educators rotations, shifts and schedules. Update and maintain an archive of model programmes and workshop materials. Ensure the team are working in harmony and have all the tools to perform their duties successfully. Monitor and ensure staff are in the correct positions at all times. Coordinate with the Interpretive Experience Unit Head to resolve any issues, which may involve cross departmental communication. Distribute required equipment (if required) to the team and ensure it is returned. Take part and assist with training sessions. Be flexible and willing to cover for any of staff shortages or high demand. Demonstrate 1 st class customer service at all times and ensure the team are following your lead. PERSON SPECIFICATION Minimum of 5 years of experience on designing and leading educational workshops in a museum, cultural or educational setting.