Job Summary:The MS Dynamics Consultant is responsible for designing, implementing, and managing Microsoft Dynamics solutions to help businesses streamline their processes and achieve their strategic objectives. This role requires extensive knowledge of Microsoft Dynamics 365, its modules, integration techniques, and industry best practices. The MS Dynamics Consultant will work closely with clients to understand their business requirements and provide tailored MS Dynamics solutions to meet their needs.Key Responsibilities: * Requirement Analysis:

• Collaborate with clients to gather and analyze their business requirements.
• Translate business requirements into technical specifications and system design.
• MS Dynamics Implementation:

• Design and implement Microsoft Dynamics 365 modules (e.g., Finance and Operations, Sales, Customer Service) based on business needs.
• Configure and customize MS Dynamics 365 applications to align with business processes.
• Develop and execute project plans, including timelines, milestones, and deliverables.
• Integration and Migration:

• Integrate MS Dynamics 365 with other enterprise applications and third-party systems.
• Conduct data migration activities, ensuring data integrity and accuracy.
• Testing and Validation:

• Develop and execute test plans to ensure the quality and functionality of MS Dynamics 365 solutions.
• Perform system testing, user acceptance testing (UAT), and resolve any issues.
• Training and Support:

• Provide training and support to end-users on MS Dynamics 365 systems and processes.
• Create user documentation, manuals, and training materials.
• Troubleshooting and Maintenance:

• Monitor and maintain MS Dynamics 365 systems to ensure optimal performance.
• Troubleshoot and resolve technical issues and system errors.
• Apply patches and upgrades as needed.
• Project Management:

• Manage MS Dynamics 365 projects, including scope, budget, and timeline management.
• Coordinate with project stakeholders and ensure successful project delivery.
• Continuous Improvement:

• Stay updated on the latest MS Dynamics 365 technologies, tools, and industry trends.
• Propose and implement improvements to enhance system performance and efficiency.

Qualifications:

• Education: Bachelors degree in Computer Science, Information Technology, Business Administration, or related field.
• Experience: Minimum of 3-5 years of experience in MS Dynamics consulting, including MS Dynamics implementation, configuration, and support.
• Certifications: Microsoft Dynamics 365 certification in relevant modules (e.g., Finance, Supply Chain Management, Customer Engagement) is preferred.
• Technical Skills:

• Proficiency in Microsoft Dynamics 365 modules (Finance and Operations, Sales, Customer Service, etc.).
• Knowledge of MS Dynamics 365 customization and configuration.
• Familiarity with MS Dynamics 365 integration methods (APIs, web services, etc.).
• Experience with MS Dynamics 365 data migration tools and techniques.
• Understanding of business processes and best practices.
• Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong project management skills.
• Adaptability and willingness to learn new technologies.

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Duncan & Ross