Job Description

The role holder is responsible for ensuring accident repair estimates are prepared in a profitable and timely manner. The role holder is responsible for communicating estimates with the Insurance Company's representative and driving estimate negotiations for a profitable insurance claim.

Responsibilities

• Liaises with Service Advisor in receiving accident vehicles from customers.
• Verifies police reports and related documents.
• Conducts a thorough inspection of accident vehicles, prepares a list of essential parts and liaises with Parts Department, obtains all necessary information required for preparing the estimates i.e. parts availability, price etc., and calculates the required labour hours. Coordinates with workshop supervisor and prepares necessary estimates through Audatex.
• Once the repair authorisation is received from insurance company, records the approval details in the system and files the approved documents, L P O's. etc.
• Liaises with Service Advisor for necessary information regarding work progress of approved repairs.
• Advises/Informs the Insurance companies for any additional job that might be required and secure approval afterwards by providing a revised estimate as per the additional requirement.
• Prepares weekly reports regarding estimate status and analyses the conversion ratio.
• Undertakes additional responsibilities as required.
• Defines performance goals at the start of the year in discussion with the Service Manager and ensures that the goals are achieved during the course of the year.
• Identifies the training and development requirements for self and agrees on them with the Service Manager to ensure that the required trainings are arranged and attended.
• Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
• Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.

Qualifications/Requirements

• Experience in using Audatex Estimate System
• Proven ability to work independently and with others.
• Able to manage complex human relationships and culturally sensitive.
• MS Office advanced skills
• English - Fluent (required), Arabic (preferred)
• 2 to 4 years in a related field/role
• High school diploma (preferred)

•Please note only shortlisted candidates will be contacted! Thanks for your interest in joining us! •

Job Types: Full-time, Permanent

Pay: AED6,000.00 - AED7,000.00 per month

Application Question(s):

• Are you well-connected in the motor insurance industry?

Language:

• Arabic (Preferred)