Job Description

The Mortgage Telesales Executive will be responsible for generating leads, qualifying potential customers, and converting inquiries into mortgage applications through effective phone communication. This role requires a customer-focused approach, strong sales acumen, and knowledge of mortgage products and services.

• Lead Generation
• Cold-calling prospective customers.
• Following up on warm leads.
• Engaging with referrals or inquiries from marketing campaigns.
• Customer Qualification
• Assessing customer eligibility for mortgages.
• Discussing income, credit, and other financial factors.
• Presenting Products
• Explaining mortgage options (fixed-rate, variable, etc.).
• Highlighting benefits and tailoring solutions to customer needs.
• Sales Process
• Overcoming objections to secure customer buy-in.
• Coordinating with underwriters or loan officers for pre-approvals.
• Managing the application process and necessary documentation.
• Relationship Building
• Building rapport with clients for repeat business.
• Maintaining regular follow-ups during and after the sales process.

Skills Needed

• Communication Skills: Ability to simplify complex financial concepts.
• Salesmanship: Confidence and persuasion to close deals.
• Financial Literacy: Understanding of interest rates, amortization, and credit.
• CRM Proficiency: Managing customer data and tracking sales.
• Regulatory Knowledge: Awareness of compliance and local mortgage regulations.

Job Type: Full-time

Pay: From AED3,000.00 per month

Experience:

• Mortgage selling: 1 year (Required)