Project descriptionThe Migration Program Director is responsible for the planning, execution, and successful migration of Global Transaction Banking (GTB) corporate and business banking clients to a new cash management and trade banking platform (Mashreq NEO CORP) within the overall budget and timelines of the Titan and T24 core replacement programs. This includes managing the migration program budget, resources, schedule and risks and ensuring that key deliverables are completed on time, within budget, and to the required quality standards. The Migration Program Manager works closely with business stakeholders to ensure that the migration meets the planned objectives and expectations of all stakeholders.Responsibilities

• 1. Program Management:
• Oversee the entire migration program, ensuring alignment with Mashreq NEO CORP\'s strategic objectives under the Titan and T24 Programs.
• Develop and maintain a comprehensive program plan, outlining timelines, milestones, and deliverables. 2. Coordination Across Squads:
• Coordinate planning and activities across different squads involved in the migration program including Data Analytics/Clean-up, Client Migration, Training, Operations, etc.
• Facilitate effective communication and collaboration between squads to ensure cohesive execution. 3. Tracking and Reporting:
• Track progress of the migration program, identifying any deviations from the plan.
• Report progress to weekly stand-up meetings and monthly steering committee meetings.
• Prepare detailed status reports, highlighting achievements, risks, and mitigation plans. 4. Problem-Solving and Issue Resolution:
• Work closely with squad leads to identify and resolve any issues or challenges that may arise before or after migration.
• Proactively address potential roadblocks to ensure timely completion of migration tasks. 5. Stakeholder Management:
• Engage with key stakeholders to ensure their needs and expectations are met throughout the migration process.
• Provide regular updates and maintain transparent communication with all relevant parties. 6. Risk Management:
• Identify potential risks to the program and develop appropriate mitigation strategies
• Monitor risk factors continuously and adjust plans as necessary to minimize impact. 7. Resource Management:
• Allocate resources effectively to ensure all squads have the necessary support to meet their objectives.
• Monitor resource utilization and make adjustments as needed to maintain efficiency. 8. Continuous Improvement:
• Promote a culture of continuous improvement within the migration program.
• Implement best practices and lessons learned to enhance future migration projects

SKILLSMust have

• Excellent program and project management experience ideally gained in implementing major bank systems and migrating customers from an old to new platform.
• Experience in a transaction banking business (payments, collections, trade) and overall corporate banking experience is a plus.
• 10+ years\' experience in the banking industry or consulting / technology organisation supporting financial services of which 7-8 years in team, project and program management.
• Experience in cleaning up data to ensure correct migration of customer information from old to new system and removal of stale record and inactive clients
• Experience overseeing comprehensive training programs to ensure customers and operational support functions are properly trained in the new system
• Ability to manage diverse teams drawing on different skills to enable strong team results
• Strong organizational and presentation capability.
• Track record of consistently implementing strict project/program management guidelines and disciplines to ensure successful delivery of projects.
• Senior Stakeholder Management.
• Scrum certification.

Nice to haveNA

Luxoft