Job Description

### Company Overview


Founded in 2002, Webb Fontaine is a world-leading technology company powered by AI, transforming the future of Trade. The company is headquartered in Dubai, U.A.E., and benefits from a worldwide presence through its subsidiaries and branch offices in Europe, the Middle East, Asia, and Africa. Trusted by governments globally, Webb Fontaine provides industry-wide solutions to accelerate Trade development and modernization.


At Webb Fontaine, we emphasize the significance of people within our organization. We identify our team members with their unwavering commitment to excellence and innovation and continuous drive to learn and enhance their skills. Essential to our ethos is the concept of teamwork, where we foster a culture of care, support, integrity, and openness.


### Position Summary


We welcome a seasoned Middle Software Engineer (Java) to develop a cutting-edge platform for one of our products. You will join the team that creates a simple, easy way to manage invoices, connect payment entities, and audit payments.

Technical Stack:

Java 17, Spring Boot, Elasticsearch, Oracle, Kafka, MinIO, Grafana/Prometheus/Jaeger, Kubernetes, Linux


Tools:


TeamCity, Bitbucket, Jira, Sonar





### Key responsibilities

• Respond to customer and user inquiries via phone, email or chat
• Diagnose and troubleshoot technical problems
• Continuously monitor production systems and respond to alerts and incidents promptly
• Provide solutions to technical problems, including step-by-step instructions and workarounds
• Escalate complex problems to R&D teams, effective communication and collaboration with the R&D teams, and timely escalation of the complex issues to Level 3 in R&D
• Assist in deploying new software releases, updates, and patches to the production environment while minimizing downtime and risk
• Be part of an on-call rotation to provide 24/7 support for critical production systems, responding to emergencies outside of regular business hours
• Document problems and solutions in knowledge bases and other documentation
• Design and create new web services which should be integration bridges with external systems
• Create SQL queries for required basic statistical reports
• Keep up to date on the latest technologies and products

### Qualifications

• At least 3 years of hands-on software development experience, with extensive knowledge of Java and experience in Spring/Spring Boot
• Advanced knowledge of relational databases such as Oracle and PostgreSQL, proficiency with ORM frameworks
• Good understanding of API, microservice, and integration concepts and technologies, such as REST, JSON, XML, and message queues
• Experience with continuous integration and continuous delivery tools, and familiarity with containers and observability solutions
• Familiarity with containers and logging/monitoring solutions
• Knowledge of traditional build systems (Gradle, Maven)
• Knowledge of Agile / Scrum processes and ceremonies
• Ability to work with SQL (knowledge of JasperReports is a big plus).
•
• Willingness to travel abroad if required
• Fluency in English

### Benefits

• Equal opportunity advocacy: We promote equality, creating a diverse and inclusive environment.
• Competitive compensation: Enjoy a competitive salary that rewards your contributions.
• Health and Wellness: We provide comprehensive medical coverage.
• Global collaboration: Join a world-class team with a global presence and international clients.
• Investment in you: We invest in your growth and development, valuing our employees as top talent.
• Work-life balance: We ensure a healthy work-life balance for your well-being.
• Training support: We offer a comprehensive learning and development program.
• Personalized approach: We prioritise personal connections, and caring for you beyond your professional role.


We offer benefits tailored to each location, considering the specific regulations and conditions of each country. These will be discussed with candidates during the selection process.





Locations
Sharjah
Contact Nane Hovsepyan Talent Acquisition Specialist - Human Resources
Colleagues
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Nane Hovsepyan
Talent Acquisition Specialist
About Webb Fontaine Group
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At Webb Fontaine, we believe in looking beyond barriers to shape international trade. Our mission is to create technology to improve established practices and deliver innovative solutions for trade facilitation. We are dedicated to providing ground-breaking solutions, enriching communities, economies, and the global landscape.



Founded in 2002