Transguard Workforce Solutions is the UAEs leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.We are currently recruiting for an Merchant Sales Specialist for our client to be based out of their Dubai office.Job Purpose: The incumbent will collaborate closely with the Merchant Relationship Manager to boost company's acceptance across assigned territories through market surveys, lead generation, and conversion efforts.
Achieve monthly and annual merchant signing and DBV targets for both point-of-sale and online
merchants. * Increase card acceptance in the assigned territory.
Conduct onsite market surveys and approach potential merchants for signing.
Convert non-accepting merchants to accept.
Drive DBV volumes through prompt activation of new merchants.
Plan and execute a daily/weekly schedule for territory visits.
Educate SE staff on card acceptance procedures and fraud prevention.
Review monthly signing and DBV reports.
Identify and resolve operational issues with merchants.
Address objections related to discount rates and payment speed, and sign hold-outs.
Recommend merchants for marketing campaigns and advise on account cancellations.
Skills
Minimum 2-3 years of experience in merchant acquisition / sales.
Strong presentation, people management, and interpersonal skills.
Solid product knowledge for effective card promotion and sales.
In-depth understanding of the geographical area and key businesses.
Awareness of competitive activities.
Proficiency in online systems.
Persuasive skills to address and overcome merchant objections.
Bachelor's degree in related field
Arabic preferred
Valid UAE Driver's license
The role requires a high degree of initiative and professionalism. The incumbent is expected to represent the company with a professional appearance and align with strategic objectives