Membership Sales Consultant
Dubai, United Arab Emirates
Job Description
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Generation Iron is looking for a Membership Sales Consultant to join the team, Primary Responsibilities/Expectations:
- Be accountable for individual sales for an assigned centre and achieve an individual sales target monthly.
- Maintain activity levels in all areas of telephone contacts e.g., Lead and Prospect calls, follow-up calls, enquiry handling, enquiry response and calls to ex-members on a daily or weekly basis
- Working towards set sales targets and meeting weekly and monthly KPIs with the aim to exceed expectations
- Monitor and track all sales results on a daily basis, using correct procedures and systems
- Negotiating, persuading, and influencing in order to achieve the best outcome
- Using a variety of sales techniques in order to achieve success and close sales
- Sourcing new members through a variety of methods in reach and Outreach, working with local companies, encouraging referrals.
- Servicing the needs of your existing customers, looking at ways to improve retention
- Always checking in with current members to ensure they are getting the full use of their member benefits
- Deliver exceptional service to all customers and potential customers of the Centre
- Ensure the efficient and effective operation of the reception area
- Monitor and control entry to the Centre
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices
- Assist customers in weighing up their options, supporting the right choice of membership each individual customer
- Manage Prospects database and contribute towards lead generation in accordance with marketing planning, including outreach
- Help and support Retention team by calling cancelled members and payment plan issues
- Accurately undertake cash handling and reconciliation procedures and administrative duties, as required
- Assist in the development of programming through innovative ideas and initiating actions to meet the demands of the customers.
- Assist in the communication and promotion of the centres services, ensuring all information given is correct and up to date.
- Deal with complaints in a sensitive manner, promptly and politely in accordance with Company guidelines
- Adhere to the Equality and Diversity Policy, Health and Safety procedures, operating procedures, customer service standards and uniform policy at all times
- Have a passion for health, fitness, well-being and all-round excellence
- Proficient English Communication Skills- written and verbal. Must be able to use proper phone etiquette.
- College Degree
- Have excellent organizational, multitasking, and prioritization skills.
- Able to work well under pressure
- Work 6 days per week
- Gym is located in Business Bay, Dubai
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Job Detail
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Job IdJD1666814
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned