The Membership Specialist (MS) will be providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving (non-members) into the gym to deliver industry-leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting. This is a full-time position reporting directly to the Assistant General Manager & the General Manager.
Required Qualification:
High school degree or GED is required.
1-2 years of sales experience preferred. (Fitness industry experience is a great advantage)
Brief :
External marketing, promotions, and prospecting for lead generation.
Conduct off-site promotions, distribute passes, and build local merchant relationships.
Collect leads through enrollment and member referrals.
Book membership appointments and meet or exceed monthly goals.
Conduct tours for all guests and present membership options.
Follow up with newly enrolled members and provide exceptional customer service.
Maintain a clean and operational facility.
Assist in retaining members who request to cancel their membership.
Availability to work weekends and holidays.
Attend mandatory monthly and daily meetings.
Interact with club staff and communicate with members, guests, and community vendors.
BENEFITS:
Uncapped Commission: Your hard work pays off with an attractive and limitless commission structure.
Comprehensive Benefits: Enjoy peace of mind with Visa sponsorship, Medical Insurance coverage, and Annual Travel Tickets.
Exclusive Membership: Gain access to a Gym membership for your personal use.
We look forward to receiving your application!