OverviewSupports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; transcribing dictation; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records.Responsibilities

• Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.

• Produces information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.

• Provides historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.

• Generates revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls and reminders.

• Secures information by completing database back-ups.

• Maintains patient confidence and protects operations by keeping information confidential.

• Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.

Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

• Maintains quality results by following and enforcing standards.

• Serves and protects the health care community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Health-care Organizations standards.

• Updates job knowledge by participating in educational opportunities; reading professional publications.

• Enhances physician office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Qualifications

• Bachelor Degree in a relevant field

• Two years of experience as a Secretary in a clinical setting

• Ability to read and communicate effectively in English, Additional languages preferred

• Shorthand and Dictaphone skills are required

• Maintain a typing speed

• Advanced computer knowledge

National Reference Laboratory