Job Description

Job description

Key Responsibilities:

Patient Reception: Greet patients and visitors warmly, offering a compassionate and professional atmosphere. Check in patients and collect necessary information accurately. Schedule appointments and manage the appointment calendar efficiently. Check in Phone Management: Answer phone calls promptly and direct inquiries to the appropriate department. Confirm and remind patients of upcoming appointments. Administrative Support:
Assist with administrative tasks such as patient record management and data entry. Coordinate with medical staff to ensure smooth patient flow.

Insurance Verification:
Verify patient insurance information and eligibility. Assist patients with insurance-related inquiries. Knowledge of

JAWDA KPIs

.

Medical Billing: Support the processing of patient invoices and the collection of payments. Ensure accurate documentation of billing information. Patient Assistance:
Address patient queries and provide information regarding clinic services. Maintain a helpful and informative atmosphere for patients.

Health and Safety Compliance:
Follow clinic protocols to ensure the safety and well-being of patients and staff. Adhere to confidentiality guidelines concerning patient information. Coordinate with medical professionals to facilitate smooth clinic operations. Communicate effectively with doctors, nurses, and other healthcare staff.

Qualifications and Requirements:

Collaboration with Medical Staff: Immediate availability for employment. Previous experience as a receptionist in a clinic setting is essential. Familiarity with medical terminology and clinic procedures. Excellent communication skills in both English and Arabic (basic knowledge of Arabic is preferred). Experience using clinic management software is an advantage. Ability to handle patient inquiries and concerns with empathy and professionalism. Has good knowledge on using Healthcare Software.
We invite qualified candidates to apply and become part of a dynamic healthcare team committed to delivering excellent patient care in a reputable airline clinic.

Job Type: Full-time

Pay: AED3,500.00 - AED4,500.00 per month

Job Types: Full-time, Contract
Contract length: 24 months

Pay: From AED3,500.00 per month