Workplace Services Manager Middle East for an International Law Firm, DubaiResponsibilitiesResponsible and accountable for all regional Workplace Services delivery including the day to day support of Office Managers and Reception teams as well as the office space to achieve delivery of service excellence to internal and external clients.This is a stimulating role for an experienced professional services Workspace, Facilities, or Office Manager seeking a diverse, challenging and regional role. It offers the opportunity to work directly with regional Partners, Office Managers and the international senior Workplace operational team.We value collaboration and those with an ability to priorities and deliver Workplace service and Client excellence, in all we do internally and externally. Clients are at the heart of what we do. An ability to work with other internal teams, think about client interest first and deliver to that, is a must.This role requires a personality type that is interested in delivering the highest standards within our workspaces, and who is comfortable in communicating and building relationships not only at a regional level but globally.You will need to want a role where you can:xc2xb7 Lead a local Dubai team of 11 peoplexc2xb7 Support a regional team delivering facilities and office management activityxc2xb7 Develop strong relationships with other teams and lawyersxc2xb7 Understand the cultural differences between countries within the regionxc2xb7 Focus on service delivery, people and contract managementxc2xb7 Report on regional activity on an international levelxc2xb7 The successful candidate will work with the Senior Workplace Manager (International) to ensure consistency of services and standards within the Middle East regionxc2xb7 In Dubai, manage and mentor a team of 11 employees, fostering a collaborative and high-performance culturexc2xb7 Assist senior Workplace management to ensure all operational processes meet client specific audit and regulatory requirements across the regionxc2xb7 Supporting the operational delivery of our EHS strategy at regional level working closing with the Environment, Health & Safety manager and team including leading and participating in a future Middle East EHS committeexc2xb7 Supporting projects team with on the ground support and knowledge in relation to office moves, refurbishments and capital expenditurexc2xb7 Support the regional Workplace leads in Amman, Abu Dhabi, Doha and Riyadh in the delivery of the above and for the growth of their teamsxc2xb7 Build appropriate development plans for to support office managers in the region and their teams, ensuring that they are all equipped with the appropriate operational skills and knowledge to deliver Workplace service excellencexc2xb7 Lead agile work to benefit our firm, our clients and our people. Our aim is to provide agile spaces that offer a variety of settings to support concentration, collaboration, high performance and wellbeingxc2xb7 Implement Hub teams across the ME regional offices and ensure collaboration between the Hub teams to share the best practice guidance and to assist with virtual tasksxc2xb7 Support the contracts team to ensure that all third party suppliers in the region are onboard and compliant with ESI policiesxc2xb7 To be responsible and accountable for ensuring that stakeholders receive a professional, efficient and proactive PA and administrative service with the ability to engage, build trust and network at all levelsxc2xb7 Direct line management of the support team, evaluation of challenges, proactive decision making, implementation of efficient working practices including challenging limitations and championing change. Strong and effective communication and relationship management with stakeholders and excellent client service at the forefront in all that is deliveredxc2xb7 Positively adapting to change and continual process improvement, supporting the wider business strategy and having a sound understanding to support stakeholder priorities. Providing opportunities for growth, engagement and collaboration, enabling support staff to flourish and excel in their rolesxc2xb7 The team may consist of staff from more than one practice group and numbers and content of the group(s) may change from time to time to reflect the structure and changes within FirmSkillsxc2xb7 The job holder will be an experienced Workplace, Facilities, or Office Manager preferably from an agile background or professional services demonstrating at least 3 years in an operational role with knowledge of Environment Health and Safety practice within the Middle East regionxc2xb7 The job holder should have experience in contract management, space planning, change management, Landlord relations, operational budgeting, office relocations or refurbishments with some preferable project management skillxc2xb7 The job holder must demonstrate the capability for developing staff through various means such as effective delegation, encouraging contributions from team members as appropriate; undertaking regular reviews of objectives and skills of team members; use of a range of management approaches such as supervision, mentoring, appraisal, etc.xc2xb7 Experience of managing poor performance, attendance and disciplinary casesxc2xb7 Good analytical skills, comfortable with maintaining a focus on operational metricsTo apply please send your CV to or see our other vacancies on www.recruitme-uae.com.

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