Job Description

Job Requisition ID: 165179


Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day




Overview of the Role:

The Master Technician will be responsible for staying up-to-date with the technical aspects of our products/vehicles and ensuring that issues are fixed correctly the first time. This role requires expertise in both mechanical and electrical systems, with a focus on diagnosing and repairing Diesel and Electric buses efficiently.




What You Will Do:

• Perform mechanical and electrical repairs, troubleshooting, and diagnostics on Diesel and Electric buses.
• Diagnose faults accurately and recommend effective solutions, ensuring repairs are done right the first time.
• While attending jobs both in the workshop and the field, proactively identify potential problem causes.
• Utilize tools and follow best practices as outlined in service manuals to improve productivity and efficiency.
• Read, understand, and implement instructions from workshop manuals and use service checklists when applicable.
• Take responsibility for resolving complaints related to mechanical and electrical repairs.
• Effectively use online diagnostic tools to identify and resolve issues.



Required Skills to Be Successful:

• Strong communication skills in English; Arabic is an advantage.
• UAE driving license is an advantage.
• Minimum of 10 years of experience in bus maintenance, with at least 3 years of experience working on Electric buses (preferred).
• In-depth knowledge of both mechanical and electrical systems in buses.
• Ability to diagnose and resolve complex technical issues independently.
• Experience using online diagnostic tools and service manuals effectively.
• Excellent troubleshooting and problem-solving skills.
• Ability to work well under pressure in both workshop and field environments.



About the Team:

Join a highly skilled and dynamic team dedicated to providing top-quality service and maintenance for our fleet of buses. We focus on continuous learning, technical expertise, and teamwork to deliver exceptional service. Our team values innovation, precision, and a strong work ethic to maintain the highest standards of vehicle performance and customer satisfaction.




What Equips You for the Role:

• Basic/Technical Education and/or Apprenticeship.
• Trade Certificate or Diploma in Mechanical/Automobile Engineering.
• Proven technical expertise in independently servicing, repairing, and overhauling components.
• BKT (Bus Key Technician) Certification from Volvo Bus Corporation is an advantage.
• Ability to work with a variety of diagnostic tools and equipment.
• A passion for keeping up with new technologies and improving repair efficiency.




About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.