Job Description

INSPIRE | EXHILARATE | DELIGHT


For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.



Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.



Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.



To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing


Our MDM Analyst is responsible for item-related master data in the new ERP System(s). The job holder is also responsible for ensuring the data is timely and accurate in a manner that supports the business requirements for the group. The job holder will be working as a key member of the data management team with the key objective of providing accurate, complete and harmonized data for the group.

##### Key Responsibilities


1. Organizational:

• Follow all relevant master data policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner


2. Operational:

• Follow the day-to-day activities related to own job with minimal supervision to ensure continuity of work
• Follow-up on escalated cases /issues/questions of junior team members to ensure they are closed efficiently and in a timely manner
• Champion item-related Master Data Management practices across the group adhering the principles of MDM
• Balance local business needs with global views for ITEM master
• Analyse the input and integrity of the items Master Data in the ERP System to ensure that the data is timely and accurate in a manner that supports
• Coordinate across the Business on all the ITEM master related requirements
• Develop consistent and reliable data exchange process with strategic suppliers, either through business unit or directly and maintain the quality of the relationship to ensure the timely receipt of the information
• Validate the ITEM master template and ensure the right data is going in the system.
• Conduct analysis on all the changes of ITEM master data in the group according to the business rules and governance process and propose recommendations
• Analyze and make recommendations on all change requests to the MDM ITEM data models and processes
• Execute timely entry of master data for new products and those resulting from new business acquisition integration
• Track the accuracy of Global Master Data by developing scorecards based on Best Practice data management metrics
• Identify improvement opportunities on the current ITEM master MDM governance processes
• Maintain clear documentation on item creation/maintenance processes as well as list of all assignees across business and direct contact with strategic suppliers
• Identify opportunities to maximize the relevant applications and data services tools to further cleanse and manage data within the business
• Ensure ITEM data cleansing and migration activities are happening along with data migration analysis for new ERP locations and acquisitions with the MDM team in the respective regions/divisions
• Liaise with data migration analyst for data cleansing, testing data migration procedures, support system integration testing and final cutover before go-live; standardisation of Master Data; post go-live data management
• Participate in relevant projects and community activities as and when needed


3. People Management:

• Train junior staff on the different job activities to ensure transfer of know-how
• SC

What you'll need to succeed


• University Degree in Finance, Business Administration or equivalent
• 0-2 years of experience in the same field or a similar field
• Demonstrating Personal Resilience & Adapting to Change
• Demonstrating Customer Centricity
• Understanding & Developing Self
• Driving Results
• Communicating effectively
• Collaborating & Influencing with Respect & Trust
• Being Inclusive
• Auditing
• Advanced Excel Skills
• Knowledge of Transportation Management Technology Systems (Oracle TMS, JDA, SAP, etc.)
• Data Entry Management
• Records Management and Archiving
• Accuracy and Attention to Detail


What we can offer you


With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.


We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply


It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.


We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.