Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the role: To assist in the delivery of superior turnover driving plans and flawless execution. Role includes execution of the marketing plan, delivery of DFC Mall communications, development and delivery of in-mall experience events, ensuring and managing retailer relations, suppliers and marketing operations delivery including hoardings, artwork and total customer experience. What you will do:Responsible for:Strategies and Plans:
Contribute to the development of the Mall annual marketing plan
Assist the Retailers and gain their commitment to of delivery of marketing plan
Execute strategies, plans and implementation for Malls key campaigns
Ability to effectively communicate to the management Team to solicit buy in and ownership
Assist to deliver post analysis for all major activity ensuring agreed debrief template is used to communicate results and learnings. Share debrief and future implications with all key stakeholders
Monthly competitor reports.
Operations / Supplier Coordination:
Liaises with suppliers for quotations.
Coordinates with suppliers for installation and dismantling of signages.
Coordinates with the agency and suppliers on new in-mall branding or signage
Coordinates the marketing team to install and dismantle retailers store promotions, special offers etc mall wide.
Liaison with suppliers for branding and all signages for mall and retailers.
Budgeting and Financial Management:
Achieveeconomies of scale through sharing of best practice in the market
Deliver marketing activities and events within the agreed budget
Identify and implement cost savings in production and purchase of promotional materials and events items.
Assist to effectively negotiate fee for service with external suppliers
Assist in the delivery and Management of purchase orders, accruals and preparation of invoices foraccounts payable.
Events & Promotions:
Events & Promotions operations support.
To assist the events and promotions team as/when required with on the ground assistance/ 3 way quotations/weekend and public holiday work schedules.
Support event function by logging event feedback forms and registration to maintain events database
Ensure communicating malls activities and events to retailers, other support functions.
Contribute to events plans and prepare logistics plan with timeline
Negotiate deadlines and fee structure with external suppliers and ensure they are achieved
Work with external suppliers to deliver materials, brochures, goods and service
Social Media Monitoring: Ensure updating Social Media team with all events and Marketing activities when required Retailers Relations:
Assist to manage retailer relations for assigned retailers
Ensure all retailers database up to date specifying all point of contact from operations, marketing, store managers
Assist to communicate all marketing activities to retailers
Organize sessions with retailers to discuss all marketing activities and manage expectations
Assist to prepare marketing plan for retailers that will contribute to the main marketing plan
Project planning
Assist to develop PR plan with the assigned agency to highlight the retailers
Digital:
Assist to update website with relevant information and timely audits
Social audits of content v competitors
Effectiveness review of social media activities
Weekly content collection and liaison with retailers for content
Job Context:
Preparation, ownership and administration of retailer engagement plan
Events management
Operating within agreed budget- Minimising costs and optimising ROI
Negotiation with suppliers & stakeholders
Liaise with external parties and getting the necessary leverage/ exposure for the company
Retailer interaction, meetings, and presentations
Commercial awareness
Required skills to be successful:Job specific skills:
Planning, organization and coordination skills
Excellent English skills
Ability to communicate clearly and concisely
Marketing terminology
Team work
Problem solving skills
Behavioural Competencies :
Teamwork
Good communicator,
Eager to learn,
Adaptability/flexibility
Innovative
What equips you for the role:Minimum Qualifications and Knowledge: University degree withMarketing, Retail experience, Computer Literate and Creative skills. Minimum Experience:
2-5 years experience in a similar marketing role
Knowledge of retail marketing, digital marketing, social media and PR
Solid understanding of consumer behaviour
Excellent communication skills
About Al-Futtaim Group Real Estate The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
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