Company Description

Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to \xe2\x80\x98Live the French way\xe2\x80\x99 and indulge in excellence.



Administration

• Coordinate with suppliers quotations for print production of collateral.
• Coordinate with purchasing any outstanding purchase requisitions.
• Collection of press clippings and build up a press archive.
• To maintain a database for media, suppliers and events companies.
• To maintain the hotel photo library and filing.
• To ensure that an efficient and accurate filing system, both manual as well as electronically is maintained at all times.

Financial and Revenue Responsibilities

• Follow up and ensure payments to suppliers are settled.
• Works with superior in the preparation and management of the department\xe2\x80\x99s budget. Duties include:
• Assists in co-ordinating the preparation of the departmental annual budget
• Assists in monitoring and controlling departmental costs on an ongoing basis to ensure performance against budget
• Assists in the preparation of the hotel strategic plan, goals program, and Marketing Departmental Budget

Training and Human Resources

• To follow policies and procedures of the company as well as the rules and regulations of the country.
• To comply with local legislation as required.
• To attend trainings when required.
• Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
• Treat complaints of harassment and discrimination promptly and confidentially.
• Treat customers and colleagues from all cultural groups with respect and sensitivity.
• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Guest Service Responsibilities

Ensure media or VIPs stays and reviews are communicated to other departments and all special requirements are noted and met.

Marketing & Communications Responsibilities

• To assist the Marketing & Communications Manager in developing and implementing effective PR and advertising strategies.
• To liaise with appointed advertising agency or in-house graphic designer with design and lay out coordination and production of stationary, collateral, ads, brochures and graphics.
• To organise and conduct photo shoots.
• To track and maintain information about competitors\xe2\x80\x99 marketing and communication activities in Dubai market (promotions, offer, articles, advertising, collateral) and to develop and update a filing system for all information.
• To track and maintain information on Food & Beverage trends and competitors activities.
• Act as the liaison between the hotel and the appointed PR agency to generate awareness, develop press releases, news releases and photo captions for the hotel according to the marketing objectives.
• To assist the Marketing & Communications Manager to create property press kits, press releases and creative communication of news worthy items with the PR agency.
• Regular update of the press kits.
• To develop and maintain active contacts with the press and key overseas media.
• To build a database of key media contacts, opinion makers and local VIP\xe2\x80\x99s.
• To assist the Marketing & Communications Manager to ensure adequate targeted publicity and coverage of the hotel\xe2\x80\x99s positioning, promotional programs, corporate image building and other activities.
• To assist the Marketing & Communications Manager in developing sales promotions with external partners such as embassies, organizations, yacht club, The Walk and The Beach shops, credit card companies, banks, department stores, airlines, etc.
• To ensure the hotel\xe2\x80\x99s web pages are up to date and advice on keeping site dynamic for Internet related exposure and advertising.
• To ensure the correct policy and brand standards are followed by the hotel in all marketing collateral, advertising and E-Commerce.

Qualifications

Your experience and skills include:

• Computer experience at intermediate to advanced level is mandatory with knowledge of Word for Windows, Windows XP, Excel, Publisher, Power Point
• Knowledge of hotel services and facilities
• Excellent verbal and written communication skills
• Flexible to meet and exceed the expectations of both our internal and external guests
• Must be a strong team player, professional and enthusiastic with excellent organizational skills, creativity and be a selfstarter
• Must have outstanding people skills and desire to develop presentation skills
• Proven ability to multitask with a positive attitude in a sometimes demanding and challenging environment
• Proven ability to independently prioritize job tasks and guest needs in the absence of the Sales Manager for extended periods of time

Accor