Company DescriptionJoin the UAE\'s largest bank and one of the world\'s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry. JOB PURPOSE:To manage and grow large account portfolios and client relationships within Privileged Client Group; improve service quality levels within the department and supervise the subordinates\' day-to-day activities and client interactions to ensure that the department\'s objectives are constantly met and its revenue targets achieved, while maintaining client satisfaction and portfolio credit quality.ACCOUNTABILITIES:Strategic Contribution:

• Ensure effective cascading of the functional strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies
• Develop the departmental strategy and business plan with the aim of increasing the Bank\'s share of the target clients\' wallet by following a needs-based segmentation.

People Management:

• Manage the effective achievement of assigned objectives through the leadership of the CBG department by setting of individual objectives, managing performance, developing and motivating staff to maximise departmental performance.
• Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the Group.

Budgeting and Financial Planning:

• Manage the preparation and recommend the department budget and monitor financial performance versus the budget while ensuring all departmental activities are conducted in line with the approved guidelines.
• Manage P&L responsibility of the department, achieving targets within defined budget levels.

Policies, Systems, Processes & Procedures:

• Manage and ensure effective implementation of the CIB functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.

Client Relationship Management:

• Supervise the ongoing analysis of clients\' financial health and the detection of any potential defaults to formulate and implement the appropriate risk mitigation tactics and minimise any potential losses.
• Lead market and opportunity analysis mandates (competitiveness, trends, interest rates, asset and liability positions, trade volumes, credit facilities, etc.) and provide recommendations on growth strategies to improve the Bank\'s competitiveness and grow its share in the market.
• Originate and manage a portfolio of Privileged clients, providing ongoing assistance and advisory to same to increase the number of new clients and the wallet shares of existing ones.
• Manage key clients existing client portfolios, relationships, and expectations, ensuring the provision of superior client service to improve clients\' experiences, increase wallet shares, and maximize revenues for the Bank.
• Discuss all the CIB products with clients on an ongoing basis to increase the client exposure to the bank\'s full suite of products and services.
• Structure financial transactions and ensure the proper coordination with other departments/ sub-departments to achieve effective cross-selling of treasury, investment banking, derivatives, Islamic banking, cash management, and consumer finance products and services.
• Review the account plans developed by the team to swiftly follow-up on identified business opportunities and provide necessary strategies.
• Maintain the credit quality of the client\'s relationships within client group to an acceptable level set by the bank\'s leadership team

Operations:

• Participate in negotiations of the proposals, credit structures, and documentations with the client and other departments/ sub-departments at the Bank, to ensure these activities are completed on time and the process is completed appropriately. Ensure that high credit quality inputs are maintained always within the Corporate Banking credit portfolio.
• Participate in various CIB wide initiatives on process improvements, new products etc. as and when nominated by the Head of CIB.
• Maintain strong internal relations and collaborate with Product partners to maximise cross-selling opportunities.
• Develop service level targets and manage the coordination with other departments to meet client service expectations.

Product Maintenance and Enhancement:

• Report client feedback and identified service needs to the Head of CIB and assist the latter in improving the department\'s value proposition to maintain the Bank\'s competitive status and meet client needs.
• Contribute to the identification of opportunities for continuous improvement of products, systems, processes, and practices while considering client needs and market developments.

Continuous Improvement:

• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting:

• Ensure that all department reports are prepared timely and accurately and meet Group requirements, policies and quality standards.

QualificationsMinimum Qualification:

• Bachelor\'s degree in finance or related discipline

Minimum Experience:

• 10 years\' relevant experience in the banking sector with at least 4 years in similar positions of progressively increasing managerial responsibilities in the CIB function.

First Abu Dhabi Bank