Job Description

SUMMARY OF FUNCTIONS:


• Manage the daily operations of the Financial Aid Office & promotes financial aid availability to students & the community.
• Update staff & students of eligibility determination process financial aid awards, hear satisfactory academic progress appeals & compile institutional reports.






ESSENTIAL DUTIES & RESPONSIBILITIES:


• Responsible for the administration of financial aid policies, requirements & procedures.
• Develops, implements, and evaluates department scholarships/discounts policy.
• Manages sponsors accounts processing, debt collections, scholarship and grants processing.
• Ensures compliance with statutory and regulatory requirements in all financial aid & scholarships programs with all agreements and university policies.
• Services as liaison between all university departments & the financial aid department to coordinate policies guidelines pertaining to financial aid.
• Monitor scholarship & financial aid accounts to ensure expenditures are within budgeted parameters.
• Requests & balances all financial aid, scholarship & finance resource balances and review credit balance reports.
• Prepares information & presents at meetings, discussion groups or workshops for students, parents & staff.
• Coordinates with outside agencies in developing new financial aid & scholarship information systems.
• Responsible for finance resource through Receiving, implementation, auditing and collection of debts.
• Prepare contracts for various financial aid & scholarship services.
• Audit files & reports to ensure student funds are being processed & released in a timely manner.
• Assists in the design & responsible of testing, implementation & troubleshoot of all computer systems applications & quality control procedures.



• Organize financial aid information requested from auditors during annual audit and responsible of processing functions & special condition updates to student records.
• Observes safety & security precautions appropriate to work performed and work supervised.
• The scholarship & financial aid Manager in charge will be responsible for all the procedures of Thamer's Fund (e.g. Ensures compliance with AU rules & regulations, prepares pieces of information & presents them at meetings, audits files & lists, monitors, etc.)






QUALIFICATIONS & EXPERIENCE:


University Bachelor degree with minimum 4 years of work experience that is directly related to the duties and responsibilities specified in the job description, Fluency in English & Arabic (Verbal & Written), proficiency in computers and previous office experience is essential as well as IT skills.




KNOWLEDGE & SKILLS:




• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Skill in the use of personal computers and related software applications.
• Ability to communicate effectively, both orally and in writing.
• Ability to verify and assess student eligibility for financial aid.
• Ability to analyse and solve problems.
• Interviewing skills and having the ability to make evaluative judgments.
• Ability to investigate and analyse information and draw conclusions.
• Organizing and coordinating skills.
• Knowledge of governmental laws, regulations, and policies concerning the provision of financial aid to students.
• Knowledge of financial aid policies, procedures, and eligibility requirements.
• Knowledge of data management systems and processes.
• Ability to communicate effectively verbally, in writing, and over the telephone.


WORKING CONDITIONS:


• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort is required.
• No or very limited exposure to physical risk.



SUPERVISION:




Reports to: Vice Chancellor for Communication and Community Affairs


Subordinates: N/A