To carry out regular inspection and auditing of all existing convenience stores operations, in order to maintain standards and ensure quality and compliance with policies and procedures.
Supports the C-Stores staff in Abu Dhabi area in implementation of new systems, policies, procedures, products, equipments, etc. in order to ensure smooth operation and enhance quality and standard of services.
Maximizes sales levels to achieve targets and gross margin levels. Ensures product availability, stock holding and inventory control
Key Accountabilities
Inspections and visits regularly to audit C-Stores operations, control quality and standards of services offered to customers and ensure that C-store staffs are complying with policies and procedures lead for the store. Submits his reports to Senior Sales Manager and Filling Station Superintendents for review and action if necessary.
Checks the shortfalls and any outstanding issues from previous inspections are rectified. Reports un-attended pending issue to the supervisor to take it up the Department Manager.
Follows up the training programs on new policies, procedures, systems, products, equipments, etc. for new and existing staff in all C-stores in Abu Dhabi area.
Maximizes sales levels to achieve the set targets and ensures maximum gross margin levels are also achieved. Ensures product availability, stock holding and controls inventory, stock loss and consumable expenditure.
Assists the Supervisor in the implementation of all promotional activities in C-Stores as agreed with concerned suppliers.
Ensures compliance with all health and safety and environment policies and procedures, maintenance of acceptable levels of hygiene and housekeeping in all C-Stores throughout UAE.
Supervises the merchandising standards in the C-Stores and ensures it is in line with C-Stores operating policies and procedures and merchandising guidelines.
Monitors customer service standards to ensure quality and compliance with C-Stores operating policies and procedures.
Carries out market price and product ranging surveys on a monthly basis in Abu Dhabi Area to ensure competitiveness and enhance cost-effectiveness.
Minimum Requirements
Bachelor Degree in Marketing or relevant degree
At least 5 years experience in FMCG/Retail business, preferably in the UAE.
Logical and Analytical approach in dealing with suppliers and customers
Excellent communication skills in written and verbal language