Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the worlds most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.Learn more about our culture and how we make our employees happier through .We currently have a great opportunity for an SDR Manager to join our motivated and creative Inside Sales team for Growth Markets.What you\'ll do:\xc2\xb7You will be called upon to lead a team of 6-10 SDRs\xc2\xb7Train SDRs to identify, contact, and create qualified opportunities\xc2\xb7Plan for hiring and onboarding new SDR.\xc2\xb7Work closely with the Demand Gen team to provide feedback on MQLs and campaigns\xc2\xb7Work closely with Sales and other members of the SDR Leadership team to improve opportunity management and qualification processes\xc2\xb7Accurately forecasts weekly, monthly, quarterly attainmentManaging and improving Sales Development KPIs\xc2\xb7Refine the sales pitch and process to achieve optimum results\xc2\xb7Establish metrics and help the team improve by understanding their performanceHelp create a fun, high energy environment where people love coming to workWho you are and what makes you qualified:Experience managing a sales team within a SaaS organizationFluency in Arabic and EnglishHave a verifiable track record of success and goal attainment in a sales-oriented roleHave a passion for technology and disruptive technologyHave a deep understanding of the role social media plays in businessYou have a run-through-a-brick-wall level of drive, passion, and desire for resultsExperience in creative outbound reachesWhy You\'ll Love Sprinklr:We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the worlds most loved enterprise software company, ever.We believe in our product: Sprinklr was built from the ground up to enable a brands digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, were more innovative, creative, and successful.Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklrs EEO Policy and EEO is the Law.