Manager, Royal Club Services
(12483)At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests\' expectations at every possible turn.Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world\'s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple\'s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it\'s our passion.About The RoleAs a Manager for our Imperial Club Services, you will be responsible for overseeing the operation across the lounge, coordinating and monitoring all guests\' arrival, departure to ensure that our in-house guest experiences are as per resort standards. Your responsibilities include training and developing team members, coordinating employees\' schedules, and ensuring that company standard operating procedures, policies, and procedures are being followed and consistently implemented. Finally, you will help minimize operating costs, boost employee retention, deliver outstanding guest service, and overall customer satisfaction. In this role, you will coordinate closely with the Food and Beverage Manager, Director of Resorts, and Director of Restaurants.About YouThe ideal candidate will have extensive experience within a luxury hotel, with a minimum of 10 years\' experience in Hospitality. To be considered for this role you must also have at least 3 years\' experience working within a lobby lounge environment at a managerial level with an international luxury brand having successfully increased food and beverage revenue for the business. To be successful in this role you will also have acquired knowledge within the Rooms, Front Office Division and crossed over into F&B, and managed diverse teams, implemented frequent training and engagement initiatives. Solid experience with Menu engineering, Food Cost Management and P&L knowledge is a must. The ability to excel working in a fast-paced environment managing multiple business requirements whilst exceeding guest satisfaction will also be a key part of this exciting role. Excellent leadership skills along with a hands-on management style are a must.Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Kerzner International