SynopsisThe purpose of the Portfolio Management Office (PMO) is three fold: Enable the delivery of value to the business through on time, to quality and on budget project, program and portfolio execution by way of standardized governance for both waterfall and, working with the LACE, agile delivery methods.Provide reporting, insights and analysis which enable clarity and transparency on portfolio performance Focus on continuous improvement of DTI PMO processes, systems and ceremonies.The role holder will be part of a high performing PMO team which ensures proactive identification and actioning of risks, blockers and dependencies, providing visibility at the right levels and through the right channels and assuring the integrity of project, program and portfolio data, driving reporting that provides the insights to enable real time decision making and provides right support to the delivery team and DTI Senior Leadership Team.The team will collaborate with the Value Stream Leads to provide governance support to Value Streams through matrixed PMO resources who are embedded on a day to day basis within their respective value streams. The role of PMO manager requires a confident, pro-active PMO professional who is a data driven analytical thinker and a fast learner with a keen eye for detail.AccountabilitiesDevelop strong working relationships with colleagues and stakeholders across DTI and Etihad and key external suppliersProactively identify opportunities to optimise DTI's PMO practices, ceremonies and processes and work collaboratively with colleagues, and external suppliers when required, to drive the delivery of these optimisationsWhere relevant, work in collaboration with more junior members of the team within PMO and across DTI to share knowledge and support the development of their PMO skill set & competenciesAbility to remain resilient and adaptable, effectively managing portfolio demands under shifting priorities and tight deadlines in a fast-paced IT environmentPortfolio Governance Oversee portfolio level lean agile cadences across DTI including epic / business case development, portfolio prioritisation and value stream and DTI portfolio focused reporting in addition to DTIManpower capitalisation efforts and the supporting technology Provide executive updates to the DTI Leadership Team and support executive level communications and briefingsTrack CAPEX spend, delivery and performance KPI's across DTI, facilitating executive level reporting and reportingConfidently lead and facilitate meetings with C-suite executives to drive strategic alignment and transparent reporting, ensuring all data and materials presented are up-to-date and meet the required quality standardsDelivery Methods Drive adoption of best practice project, program and portfolio management practices across DTI including standards, policies, and proceduresOversee end to end project governance and work in collaboration with VSLs and Project Managers to delivery DTI Projects Set and drive implementation of standards for project, program and portfolio management capabilities including methodologies, deliverables, tools to be used, etc.Education & ExperienceProven PMO Practitioner with a minimum of 5 years of experience in complex IT environments and software implementations.Experience within the airline industry is beneficialBachelor's degree in Computer Science, Information Systems, Business Administration or equivalent is mandatory.Master's degree would be a strong advantage Strong project / program / portfolio management experience following both waterfall and agile methods is essential3+ years of experience following Agile at scale is essential, i.e. agile applied at a portfolio, value stream or program level, applying agile and/or scrum as a way of working to deliver technology products.Experience in lean portfolio management is beneficialMust possess project management / PMO certifications in both waterfall (Prince 2, PMP or equivalent) and Agile (Scrum, SAFe or equivalent)Must have experience of operating at an executive level working with both business and IT executives to drive common approaches and delivery valueMust have experience of developing leading practices in project management within organisations, fostering collaboration between IT and the business and demonstrating a step change in IT delivery KPIsKnowledge of PowerBI and low code/no code platforms would also be beneficialPrevious Management Consulting experience would also be beneficial given the varied nature of the roleAbout Etihad AirwaysEtihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!To learn more, visitRecruitment Fraud AlertBeware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.