Job Description

• To be responsible for the smooth and efficient operation of the Healthcare Facility, including management of the related resources associated with the hospital operations.
• To provide management oversight for the development of high quality, cost-effective and integrated clinical programs within the hospital.
• To exercise management responsibility over the hospital ensuring efficient services that are designed to meet the needs of patients, physicians, the public and staff.


• Demonstrate judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the NMCSH, Dubai.
• Actively participate in JCI accreditation project.
• Ensuring that the audit of Clinical Guidelines are completed for the respective quarters.
• Ensure staff discipline and decorum.
• Liaise with Governmental and other bodies to ensure compliance with legal and regulatory requirements.
• Maintain interface with departmental personnel to ensure adequate space and facilities for patient care and coordination of facilities.
• Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department.
• Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
• Intervene and problem solves for inter-/intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision-making.
• Assist in HIS / Intranet portal implementation.
• Develop and foster effective collaboration between clinical departments, divisions, medical staff leadership and other affiliated services (internal/external) to ensure an integrated approach to providing services, and fulfilling the hospital's clinical and internal & external educational (CMEs) goals and objectives.
• Attend to system development, quality, fiscal management, compliance and clinical management measures, physician relationships, work culture enhancement, internal communication and consensus-building.
• Assist the Hospital Administrator to Manage clinical employees in accordance with the facility policies utilizing sound principles of practice and fairness.
• Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed.
• Optimize resources to maintain facility operations.
• Function as on-site coordinator for internal/external disasters or other major events.
• Conduct a frequent facility rounds with concerned staffs to ensure the effective atmosphere in the hospital.
• Handle the department related activities during the absence of Hospital Administrator.


• Degree in Medicine.
• Post-graduate in Hospital Administration.
• Excellent command of oral and written English. Knowledge in Arabic is desirable.
• Computer Literacy.
• A minimum of at least eight (5) years experience in responsible hospital operations at the administrative leadership level.
• Performance Criteria:
• Achievement of Core objectives in line with the expectations of the Management and stakeholders
• Ability to work constructively and interact professionally with others
• Ability to coordinate multiple task, adjust to changing priorities and work within deadlines.
• Ability to attend to meetings outside of normal business hours
• Ability to respond to emergencies on a 24-hour basis and lead effectively in stressful situations.