Manager – Operations Development Landmark Digital Uae

United Arab Emirates, United Arab Emirates

Job Description

Division/DeptLandmark Digital/Digital operationsLocationDubai, UAE (with GCC travel)Reporting toSenior Operations development managerIn a nutshellResponsible for the end to end implementation of the development programme within Digital operations. You will listen to the customer, build requirements, influence development & land change to improve our overall operating model. While being predominantly internally focused, this position requires strong organisational & communication skills to be the bridge between Landmark Digital & Landmark group for all things development.What I need to do\xc2\xa7 Be the voice of the customer, continually evolving and improving our operating model.\xc2\xa7 Manage the end to end implementation of Operation development projects. Ensuring to timescales & budget.\xc2\xa7 Build project specific requirements & supporting documents.\xc2\xa7 Develop and lead group wide training initiatives.\xc2\xa7 Support teams post implementation to ensure ROI delivery.\xc2\xa7 Supporting the definition and delivery of core Digital operation KPIs.\xc2\xa7 Consistently role model corporate & colleague values, working with peers and stakeholders to deliver, sustain and positively lead change, delivering cost metrics and enabling sales growth.\xc2\xa7 Ensure the collaboration, communication and effective cross functional working across relevant business areas, including retail, third party and central teams to support and develop the Digital operation.\xc2\xa7 Produce and manage project/delivery plans, including the use of benefit cases where requiredHow I will succeed\xc2\xa7 Working within all defined budgets.\xc2\xa7 Delivery of all relevant projects to deliver Digital fulfilment requirements, with full stakeholder engagement.\xc2\xa7 Own and manage relationships across all relevant teams.\xc2\xa7 Actively use data and insights to quickly spot new opportunities.\xc2\xa7 Actively looking for opportunities to provide input and support across the team and outside core areas of focus.What I need to know\xc2\xa7 Excellent interpersonal and communication skills, both written and oral with an ability to synthesise complicated issues and identify key elements in open problems.
\xc2\xa7 Subject matter expert on all aspects of retail operations, policies and operational standards.\xc2\xa7 Great knowledge of the external Digital market.\xc2\xa7 Understanding of Retail, E-commerce & planning operations.\xc2\xa7 Experience with working independently and with cross functional and remote teams.\xc2\xa7 Strong business acumen within area of expertise.\xc2\xa7 Ability to organise, sort and act on complex sets of data to improve performance.\xc2\xa7 Strong project management skills.\xc2\xa7 Strong people skills and ability to effectively engage colleagues and senior stakeholders across the business.What I need to show\xc2\xa7 Is a leader, an inspirer, a self-starter and a motivator with credibility across a range of stakeholders and the ability to adapt to a range of circumstances.\xc2\xa7 Builds and sustains great working relationships based on trust with colleagues.\xc2\xa7 Demonstrates ability to engage and influence at all levels with key stakeholders, both face to face and remotely.\xc2\xa7 Strong leadership and communication skills.\xc2\xa7 Ability to work collaboratively and cross-functionally with both central and operational teams and influence outputs of key projects.\xc2\xa7 Demonstrates tenacity to achieving results and recognising and celebrating success of others.\xc2\xa7 Customer focussed looking for ways of improving service in the team and ensures colleagues understand how what they do influences the customer.\xc2\xa7 Actively seeks approaches and able to deliver change in a proactive, planned and measured manner.\xc2\xa7 Has a thorough understanding of business performance, the cost implications of decisions or actions taken across the business and is able to articulate these to a wider audience.\xc2\xa7 Demonstrates a resilience, resourcefulness and positive attitude towards change.\xc2\xa7 Deliver projects to budgets, looking for opportunities to manage and reduce cost.\xc2\xa7 Ability to drive performance through influence.\xc2\xa7 Strong customer and colleague focus.What decisions I can make\xc2\xa7 Planning and use of resources to deliver associated projects, initiatives and activities.\xc2\xa7 Input into prioritisation of development initiatives and the optimised implementation of initiatives.\xc2\xa7 Making the right decisions for our colleagues and customers.Resources available to meIT systems, digital applications and equipment.Partnership with digital operation peers.Partnership with group peersQualificationsDivision/DeptLandmark Digital/Digital operationsLocationDubai, UAE (with GCC travel)Reporting toSenior Operations development managerIn a nutshellResponsible for the end to end implementation of the development programme within Digital operations. You will listen to the customer, build requirements, influence development & land change to improve our overall operating model. While being predominantly internally focused, this position requires strong organisational & communication skills to be the bridge between Landmark Digital & Landmark group for all things development.What I need to do\xc2\xa7 Be the voice of the customer, continually evolving and improving our operating model.\xc2\xa7 Manage the end to end implementation of Operation development projects. Ensuring to timescales & budget.\xc2\xa7 Build project specific requirements & supporting documents.\xc2\xa7 Develop and lead group wide training initiatives.\xc2\xa7 Support teams post implementation to ensure ROI delivery.\xc2\xa7 Supporting the definition and delivery of core Digital operation KPIs.\xc2\xa7 Consistently role model corporate & colleague values, working with peers and stakeholders to deliver, sustain and positively lead change, delivering cost metrics and enabling sales growth.\xc2\xa7 Ensure the collaboration, communication and effective cross functional working across relevant business areas, including retail, third party and central teams to support and develop the Digital operation.\xc2\xa7 Produce and manage project/delivery plans, including the use of benefit cases where requiredHow I will succeed\xc2\xa7 Working within all defined budgets.\xc2\xa7 Delivery of all relevant projects to deliver Digital fulfilment requirements, with full stakeholder engagement.\xc2\xa7 Own and manage relationships across all relevant teams.\xc2\xa7 Actively use data and insights to quickly spot new opportunities.\xc2\xa7 Actively looking for opportunities to provide input and support across the team and outside core areas of focus.What I need to know\xc2\xa7 Excellent interpersonal and communication skills, both written and oral with an ability to synthesise complicated issues and identify key elements in open problems.
\xc2\xa7 Subject matter expert on all aspects of retail operations, policies and operational standards.\xc2\xa7 Great knowledge of the external Digital market.\xc2\xa7 Understanding of Retail, E-commerce & planning operations.\xc2\xa7 Experience with working independently and with cross functional and remote teams.\xc2\xa7 Strong business acumen within area of expertise.\xc2\xa7 Ability to organise, sort and act on complex sets of data to improve performance.\xc2\xa7 Strong project management skills.\xc2\xa7 Strong people skills and ability to effectively engage colleagues and senior stakeholders across the business.What I need to show\xc2\xa7 Is a leader, an inspirer, a self-starter and a motivator with credibility across a range of stakeholders and the ability to adapt to a range of circumstances.\xc2\xa7 Builds and sustains great working relationships based on trust with colleagues.\xc2\xa7 Demonstrates ability to engage and influence at all levels with key stakeholders, both face to face and remotely.\xc2\xa7 Strong leadership and communication skills.\xc2\xa7 Ability to work collaboratively and cross-functionally with both central and operational teams and influence outputs of key projects.\xc2\xa7 Demonstrates tenacity to achieving results and recognising and celebrating success of others.\xc2\xa7 Customer focussed looking for ways of improving service in the team and ensures colleagues understand how what they do influences the customer.\xc2\xa7 Actively seeks approaches and able to deliver change in a proactive, planned and measured manner.\xc2\xa7 Has a thorough understanding of business performance, the cost implications of decisions or actions taken across the business and is able to articulate these to a wider audience.\xc2\xa7 Demonstrates a resilience, resourcefulness and positive attitude towards change.\xc2\xa7 Deliver projects to budgets, looking for opportunities to manage and reduce cost.\xc2\xa7 Ability to drive performance through influence.\xc2\xa7 Strong customer and colleague focus.What decisions I can make\xc2\xa7 Planning and use of resources to deliver associated projects, initiatives and activities.\xc2\xa7 Input into prioritisation of development initiatives and the optimised implementation of initiatives.\xc2\xa7 Making the right decisions for our colleagues and customers.Resources available to meIT systems, digital applications and equipment.Partnership with digital operation peers.Partnership with group peersPrimary Location: United Arab Emirates
Job: Operation
Organization: Landmark Digital UAE
Schedule label /\xd8\xa7\xd9\x84\xd8\xac\xd8\xaf\xd9\x88\xd9\x84 \xd8\xa7\xd9\x84\xd8\xb2\xd9\x85\xd9\x86\xd9\x8a: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/\xd9\x86\xd8\xb4\xd8\xb1 \xd8\xaa\xd8\xb3\xd9\x85\xd9\x8a\xd8\xa9 \xd8\xa7\xd9\x84\xd9\x88\xd8\xb8\xd9\x8a\xd9\x81\xd8\xa9: Oct 29, 2024, 3:26:13 AM
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Job Detail

  • Job Id
    JD1761287
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned